Summary
Overview
Work History
Education
Skills
Timeline
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N'Khia Zachery

Baton Rouge,LA

Summary

Driven and customer-focused professional with a proven track record at Tiger Athletics Foundation and Quick Trip. Excelled in problem-solving and maintaining high customer satisfaction through effective communication and empathy. Demonstrated expertise in money handling and fostering teamwork. Achieved notable improvements in customer loyalty and operational efficiency.

Overview

1
1
year of professional experience

Work History

Team Member

Tiger Athletics Foundation
09.2023 - Current


  • Learned all required tasks quickly to maximize performance.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked on different stations to provide optimal coverage and meet goals.


Team Member

Quick Trip
12.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Education

Louisiana State University And A&M College
Baton Rouge, LA
05.2027

High School Diploma -

Villa Rica High School
Villa Rica, GA
05.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Money Handling

Timeline

Team Member

Quick Trip
12.2023 - Current

Team Member

Tiger Athletics Foundation
09.2023 - Current

Louisiana State University And A&M College

High School Diploma -

Villa Rica High School
N'Khia Zachery