N'Kisha A. Porter
Upper Marlboro,MD
Summary
Results-driven Senior Billing Administrator recognized for high productivity and efficient completion of tasks. Seeking a position within an organization that seeks an ambitious and dependable person, where acquired skills and education will be utilized toward growth and advancements. Possess the following core strengths: Management and organizational skills. Collaborates and problem solving skills.
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Senior Billing Administrator
Goodwin Procter
Washington, DC
11.2021 - Current
- Review and distribute monthly prebills to responsible attorneys
- Make all necessary edits requested by attorneys
- Prepare, finalize, post and email invoices to clients
- Ebilling through Bill Blast for necessary invoices
- Prepare and send accruals to clients per request by email or ebilling vendor sites monthly
- Assist collectors in ebilling invoice status
- Process Flat Fee, multi payor invoices as needed
- Apply trust funds and discounts accordingly
- Consolidate and deconsolidate matters for billing and bill groups
- Update client addresses and contacts
- Add client reference numbers or PO’s
Billing Specialist
Ballard Spahr
Washington, DC
02.2019 - 11.2021
- PREPARATION AND DISTRIBUTION OF DRAFT PROFORMAS AND FINALIZE FOR 37 ATTORNEYS
- EDITS TO ATTORNEY TIME ENTRIES, PROCESSING WRITE OFFS, TRANSFERS AND APPLYING DISCOUNTS
- SETTING UP OF MULTI PAYOR MATTERS AND DELAYED SPLIT BILLING.
- APPLYING TRUST AND UNALLOCATED PAYMENTS TO INVOICES
- SET UP AND PROCESS OF GROUP BILLS
- E-BILLING OF INVOICES IN THE VENDOR SITES IF REQUIRED OR E-HUB, MAP AND CONFIGURE NEW CLIENTS IN THE E-HUB, TROUBLESHOOT/ PROBLEM SOLVE OF LEEDS FILES FOR SUCCESSFUL SUBMISSION, ADD TIMEKEEPERS, RATES AND BUDGETS TO VENDOR SITES FOR APPROVAL
- HIGH VOLUME COMPLEX BILLING
Billing Specialist
Offit Kurman, LLP
Columbia, MD
05.2018 - 01.2019
- PREPARATION AND DISTRIBUTION OF DRAFT PROFORMAS AND FINALIZE FOR 37 ATTORNEYS
- EDITS TO ATTORNEY TIME ENTRIES, PROCESSING WRITE OFFS, TRANSFERS AND APPLYING DISCOUNTS
- SETTING UP OF MULTI PAYOR MATTERS AND DELAYED SPLIT BILLING.
- APPLYING TRUST AND UNALLOCATED PAYMENTS TO INVOICES
- SET UP AND PROCESS OF GROUP BILLS
- E-BILLING OF INVOICES IN THE VENDOR SITES IF REQUIRED OR E-HUB, MAP AND CONFIGURE NEW CLIENTS IN THE E-HUB, TROUBLESHOOT/ PROBLEM SOLVE OF LEEDS FILES FOR SUCCESSFUL SUBMISSION, ADD TIMEKEEPERS, RATES AND BUDGETS TO VENDOR SITES FOR APPROVAL
Billing/Collections Coordinator
Meyers, Rodbell & Rosenbaum, P.A.
10.2016 - 04.2018
- EDITING AND ACCURATELY PROCESSING ALL MONTHLY INVOICES
- POSTING BILL ADJUSTMENTS, CREDITS, FIXED FEES AND DISCOUNTS
- TROUBLESHOOTING INVOICE QUESTIONS FOR CLIENTS
- PROCESS WRITE UP'S, WRITE DOWN'S AND BILLED WRITE OFF'S
- QUALITY CHECKS ON INVOICES
- SET UP NEW TIMEKEEPERS AND INPUT TIMEKEEPER RATES, BUDGETS AND TASK CODES
- ELECTRONICALLY SUBMIT INVOICES PER CLIENT GUIDELINES
- SET UP NEW E-BILLING VENDORS
- SET UP CLIENT TRUST ACCOUNTS
- SUCCESS: IMPROVED BILLING PROCESS WITH MANAGING ATTORNEYS, REORGANIZE CLIENT ACCOUNTS AND TRUST ACCOUNTS, HELP SET PROCEDURES TO EXPEDITE SUCCESSFUL MONTHLY BILLING
- COLLECTIONS MANAGEMENT
- MANAGING ALL COLLECTIONS AND PROCEDURES
- PROCESS AND POST ALL CHECKS AND CREDIT CARD PAYMENTS WITH ONSITE DEPOSIT SYSTEM
- NEGOTIATING PAY ARRANGEMENTS WITH CLIENTS, AND MAINTAINING CLIENT RELATIONSHIPS
- MANAGING DAILY A/R REPORTING AND RUN MONTHLY REPORTS
- CASE MANAGEMENT
- ADMINISTERING CLIENT MATTERS, INCLUDING OPENING, REVIEWING, CLOSING, AND ARCHIVING CASES, TO ENSURE ALL MATTERS ARE HANDLED TO CONTRACTUAL SPECIFICATIONS
- DRAFT AND FINALIZE LETTERS OF ENGAGEMENT
- REVIEWING, ENTERING, AND EDITING ATTORNEY TIME INTO ACCOUNTING SYSTEM
- CREATING AND ARCHIVING ALL BILLING CORRESPONDENCE
- REPRESENTING CLIENT RECEIVABLES MATTERS DURING MONTHLY ATTORNEY MEETING
- TRAINING LEGAL STAFF ON PROPER TIME ENTRY AND SOFTWARE PROCEDURES
- SUCCESS: ORGANIZE AND COMPLETE FILE MANAGEMENT OVERFLOW TO OFF-SITE STORAGE FOR OVERDUE FILES
Billing Specialist
Kundra & Associates P.C.
01.2016 - 10.2016
- Manage all billing and collections activities for this boutique tax law firm
- EDITING AND ACCURATELY PROCESSING ALL MONTHLY INVOICES
- POSTING BILL ADJUSTMENTS AND CREDITS
- TROUBLESHOOTING INVOICE QUESTIONS FOR CLIENTS
- SUCCESS: DRAMATICALLY IMPROVED BILLING PROCESS WITH MANAGING PARTNER AND ATTORNEYS TO ALLOW FOR CREATION OF BI-MONTHLY BILLS INSTEAD OF MONTHLY BILLS, RESULTING IN MEASURABLE FIRM OPERATING EFFICIENCIES, INCREASED ACCURACY, AND MORE SATISFIED CLIENTS.
- COLLECTIONS MANAGEMENT
- MANAGING ALL COLLECTIONS AND PROCEDURES
- NEGOTIATING PAY ARRANGEMENTS WITH CLIENTS, AND MAINTAINING CLIENT RELATIONSHIPS
- MANAGING DAILY A/R REPORTING AND CLOSELY COLLABORATING WITH MANAGING PARTNER TO LEVERAGE DELINQUENT ACCOUNTS
- SUCCESS: REVIVED 8% OF CLIENTS THAT WERE CONSIDERED UNCOLLECTIBLE, AND BROUGHT THESE CLIENTS INTO COMPLIANT PAYMENT PLANS.
- CASE MANAGEMENT
- ADMINISTERING CLIENT MATTERS, INCLUDING OPENING, REVIEWING, CLOSING, AND ARCHIVING CASES, TO ENSURE ALL MATTERS ARE HANDLED TO CONTRACTUAL SPECIFICATIONS
- REVIEWING, ENTERING, AND EDITING ATTORNEY TIME INTO ACCOUNTING SYSTEM
- ENTERING AND IMPROVING SYSTEM FOR CAPTURING CLIENT DISBURSEMENTS
- CREATING AND ARCHIVING ALL BILLING CORRESPONDENCE
- REPRESENTING CLIENT RECEIVABLES MATTERS DURING WEEKLY ATTORNEY MEETING
- TRAINING LEGAL STAFF ON PROPER TIME ENTRY AND SOFTWARE PROCEDURES
- SUCCESS: IMPLEMENTED A GREATLY IMPROVED SYSTEM FOR MAINTAINING ACCURATE BILLING FILES.
Billing Assistant
Wiley Rein, LLP
04.2010 - 03.2015
- PREPARED AND PROCESSED LARGE VOLUMES OF MONTHLY INVOICES FROM DRAFT TO FINAL
- COMPLETED EDITS TO NARRATIVES, PROCESSED TRANSFERS AND WRITE-OFFS
- QUALITY CHECKED ALL INVOICES FOR UTMOST ACCURACY, PARTICULARLY REGARDING THE VARYING MATTER FEE ARRANGEMENTS
- E-BILLED INVOICES
- CREATED AND MAINTAINED RECEIVABLES SPREADSHEETS TO UNIQUE ATTORNEYS' SPECIFICATIONS
- MAINTAINED AND ENTERED TIME FOR ATTORNEYS
- PREPARED DAILY REPORTS AND WEEKLY ACCRUALS
- ENTERED YEARLY BUDGETS AND RATES FOR PARTNERS AND ASSOCIATES
Legal Secretary
Wiley Rein, LLP
11.2003 - 04.2010
- GREETED CLIENTS AND FORWARDED ALL INBOUND CALLS
- PREPARED AND PROOFED CORRESPONDENCE, SCANNED, FAXED AND E-MAILED
- MANAGED ATTORNEY CALENDARS AND FILES, AND COORDINATED MEETINGS, CONFERENCE CALLS AND BUSINESS TRAVEL
- PROCESSED AND ENTERED ATTORNEYS' BILLABLE TIME IN LEGAL SOFTWARE
- PROCESSED ALL CHECK REQUESTS AND EXPENSE REIMBURSEMENTS
Education
LAUREL SENIOR HIGH SCHOOL -
LAUREL SENIOR HIGH SCHOOL
Laurel, MD 08.1989 - 05.1992
Skills
- Extensive Billing Knowledge
- Technical Analysis
- Policies and Procedure
- Efficient
- Transaction Research
- Performance Monitoring
- Multi-tasking
- Financial Procedures
- Quality Assurance
- Goal-Oriented
- Reporting
- Billing and collection
- Invoice preparation
- E-billing process
- Trust account management
- Billing adjustments
- Legal compliance
- Client communication
- Time entry accuracy
- Attention to detail
- Problem solving
- Team collaboration
- Training and mentoring
- Deadline oriented approach
- Solid organizational skills
Software Experience
- Aderant Expert and Classic Aderant
- Expert Imaging
- Bill Blast
- EHub
- Ebilling vendor sites (Various)
- 3E and Elite
- Microsoft Teams
- Microsoft Outlook
Timeline
Senior Billing Administrator
Goodwin Procter
11.2021 - Current
Billing Specialist
Ballard Spahr
02.2019 - 11.2021
Billing Specialist
Offit Kurman, LLP
05.2018 - 01.2019
Billing/Collections Coordinator
Meyers, Rodbell & Rosenbaum, P.A.
10.2016 - 04.2018
Billing Specialist
Kundra & Associates P.C.
01.2016 - 10.2016
Billing Assistant
Wiley Rein, LLP
04.2010 - 03.2015
Legal Secretary
Wiley Rein, LLP
11.2003 - 04.2010
LAUREL SENIOR HIGH SCHOOL -
LAUREL SENIOR HIGH SCHOOL
08.1989 - 05.1992