NICOLE KOOPMAN
Kissimmee
Summary
Healthcare background with experience and education working with behavioral health and acute care patients. Skilled in critical thinking, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
BAYADA Home Health Care
01.2024 - 01.2025
Registered Nurse Emergency Room
Cross Country Nurses
01.2018 - 01.2024
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Utilization Management Nurse 2
Humana Healthy Horizons
06.2022 - 11.2022
- Facilitated communication between healthcare providers, patients, families, and insurance carriers to optimize outcomes.
- Maintained up-to-date knowledge of payer-specific guidelines to ensure accurate authorizations for medically necessary services.
- Expedited claim resolution by effectively communicating clinical rationale for treatment recommendations to insurance reviewers.
Registered Nurse Emergency Room
Union Hospital
01.2016 - 01.2018
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Education
Doctor of Nursing Practice - Psychiatric Nursing
University of Florida
Gainesville, FL05-2027
Doctor of Nursing Practice -
University of Florida
04.2025
Bachelor of Science - Nursing
Saint Mary-Of-The-Woods College
Terre Haute, IN01.2019
Associates of Science - Nursing
Ivy Tech Community College
Terre Haute, IN01.2016
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Patient education and counseling
- Patient and family advocacy
- Compassion and empathy
- Lab result interpretation
Certification
- Registered Nurse (RN) - Florida Compact License, Issued 04/30/24, Expires 04/30/2026
- Basic Life Support (BLS) - Issued 05/20/2024, Expires 05/20/2026
- American Red Cross Cat And Dog First Aid
- Sexual Assault Nurse Examiner (SANE) Training
Affiliations
- American Psychological Association
- Alliance of Therapy Dogs
Timeline
Registered Nurse
BAYADA Home Health Care
01.2024 - 01.2025
Utilization Management Nurse 2
Humana Healthy Horizons
06.2022 - 11.2022
Registered Nurse Emergency Room
Cross Country Nurses
01.2018 - 01.2024
Registered Nurse Emergency Room
Union Hospital
01.2016 - 01.2018
Doctor of Nursing Practice -
University of Florida
Doctor of Nursing Practice - Psychiatric Nursing
University of Florida
Bachelor of Science - Nursing
Saint Mary-Of-The-Woods College
Associates of Science - Nursing
Ivy Tech Community College
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