Nkululeko Khawula
Olympia,WA
Summary
Dynamic and results-driven professional with experience as a Spark Delivery Driver at Walmart, excelling in customer service and advanced technology use. Proven ability to enhance customer satisfaction through timely deliveries and effective communication. Strong teamwork and conflict resolution skills, ensuring safety and a welcoming environment as a Security Officer at ConnecTeam.
Overview
2
2
years of professional experience
Work History
Spark Delivery Driver
Walmart
03.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Communicating and updating customers about their shopping and deliveries to ensure customers satisfaction.
- Do over 10 deliveries per day, covering over 45 miles in total trips in 1 day
Security Officer
ConnecTeam
02.2023 - 09.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Adhere to company's core values of integrity, vigilance, and helpfulness.
Education
High School Diploma -
St Fancis College
Pinetown, South Africa11-2012
Skills
- Advanced computer and technology
- Customer service
- Teamwork and collaboration
- Conflict resolution and de-escalation
Languages
English
Full Professional
Spanish
Elementary
Timeline
Spark Delivery Driver
Walmart
03.2024 - Current
Security Officer
ConnecTeam
02.2023 - 09.2024
High School Diploma -
St Fancis College
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