William F. Reddington
Mustang,OK
Summary
Enhanced customer satisfaction through effective service and interaction.,Built rapport with clients, resulting in increased customer loyalty.,Solved customer issues promptly, leading to improved service outcomes.,Streamlined data entry operations, optimizing computer usage.
Overview
11
11
years of professional experience
Work History
SPARK delivery driver
Self employed
Mustang, OK
- Shop order, Curbside orders, Provide delivery and customer service between customer and store. Enjoy customer interactions.
Parts Manager
O'Connor heat and air parts distribution for Trane
OKC, OK
- Order parts for customers and provide customer service, provide weekend coverage for emergency orders. Order out of stock items.
Dollar Tree Inc.
Assistant store manager
Tractor Supply
Mustang, OK
02.2015 - 10.2018
- Supervise the entire store. Oversee all operations of store needs and function as well as associates, most of my time in this facility we were without a Store manager, so I oversaw all operations. Customer service, Hiring and firing of associates discipline if necessary. Receiving stocking, banking, and protecting store assets.
Zone Manager Supervisor
Walmart Supercenter
Mustang, OK
08.2010 - 01.2015
- Supervise and direct 10 Department managers and between 60 - 85 associates in day-to-day operations. Employee scheduling. Customer service. Planning freight disbursement. Stocking, ordering, receiving, planning and execute upcoming features and holiday planning. Plan for and be in stock for the 1st and 15th of the month. Communicate plans for action to upper management. Interview potential candidates for associate openings. Reset Modular.
Assistant Manager
Ozark, AL
06.2008 - 08.2010
- Open and closing of store. Customer service, Banking duties, deposits. Change, ECT. Manage day-to-day operations. Employee scheduling. Count out and count in cashier drawers. Supervise 12 employees. Ordering, receiving, and stocking freight. Market store displays and features. Reset modular.
Consumables Expert
Fred's Inc.
Ozark, AL
11.2007 - 06.2008
- Department head of consumables, Customer Service, Cashier, receive freight, Stock, Planograms, rotate stock, Code dates, Reduce Items for quick sale with short code dates, Store recovery, Returns Exchanges Refunds, Promote new merchandise, 99-100% Scan Rate on Register, 0 Shortages/Overs on Cash Drawer
Education
Welding, Blueprint reading, Pipe fitting, Pumps valves and turbines
Joliet Junior College
Joliet, ILDiploma - General and Shop classes
Romeoville High School
Romeoville, ILSkills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
Clean driving record
GPS and route planning
Route management
Safe driving record
GPS navigation
Heavy lifting
Order picking and processing
Map reading and navigation skills
GPS operation
Delivery scheduling
Stocking and inventory
Forklift operation
Shipping and packaging
Complex Problem-solving
Cargo handling
Route planning
Quality assurance
Delivery recordkeeping
Commercial driving
Dispatch communication
Client relationship management
Documentation and reporting
Order verification
Equipment operation
Pre-trip and Post-trip inspections
Advanced planning
Route logs
Inventory management
Load balancing
Heavy hauling
Materials transport
Database management
Product promotion
Sales strategy development
Refrigerated trailers
Multitasking and organization
Clear communication
Adaptability and flexibility
Verbal and written communication
Customer interaction
Record keeping
Point-of-sale system
Experienced manual transmission driver
Exceptional written and verbal communication skills
Courteous and polite demeanor
Skilled forklift operator
Cash transaction handling
Package scanning
Excellent sense of direction
Retail logistics
Section name
Over 20 years of industrial building and machine maintenance repair. Supervision and Warehouse experience. References upon request.
Timeline
Assistant store manager
Tractor Supply
02.2015 - 10.2018
Zone Manager Supervisor
Walmart Supercenter
08.2010 - 01.2015
Assistant Manager
06.2008 - 08.2010
Consumables Expert
Fred's Inc.
11.2007 - 06.2008
SPARK delivery driver
Self employed
Parts Manager
O'Connor heat and air parts distribution for Trane
Dollar Tree Inc.
Welding, Blueprint reading, Pipe fitting, Pumps valves and turbines
Joliet Junior College
Diploma - General and Shop classes
Romeoville High School