Pamela Pence
Wichita Falls,USA
Summary
Dynamic and goal-oriented professional seeking full-time career advancement, equipped with a diverse skill set and extensive knowledge gained through formal education and professional experience. Recognized for strong verbal and written communication abilities, along with exceptional organizational skills that enhance productivity. A proactive learner adept at adapting to shifting priorities while maintaining reliability and integrity in all tasks. Committed to utilizing these strengths to foster team success and contribute meaningfully to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Spark Delivery Driver
Walmart
11.2024 - Current
- Deliver groceries to customers from Walmart and Sam’s Club.
- Deliver household items from Home Depot and Lowes.
- Deliver from Books aMillion and Shoe Carnival.
- Contract labor for Walmart
Cage/Vault Cashier
Apache Lonestar Casino-Devol, OK
06.2024 - 05.2025
- Handle financial transactions with customers for chip, voucher and cash payouts.
- Make cash exchanges with the vault and payout jackpots.
- Maintain and balance cash drawers.
- Verify identification of customers requesting cash and check cashing.
- Perform accounting and Excel spreadsheet while balancing in the vault.
- Proficient in 10 key calculators. And other office equipment.
- Check out customers’ purchases in the cash register or assist customers in the self-checkout line.
- Assist in stocking the store shelves and perform other duties upon request.
- Safeguard cash and all other cash-equivalent documents to ensure daily receipts are properly accounted for and deposited.
- Resolve routine customer questions and issues with tact and diplomacy, referring only unusual requests or more difficult situations to the supervisor.
- 40+ Hrs/Wk
- Rev/Audit
- Feb 2025 to present
Cashier, GS-3, Step 10, Part Time Hire
Defense Commissary Agency-Sheppard AFB, TX
08.2021 - 06.2024
- Check out customers’ purchases in the cash register or assist customers in the self-checkout line.
- Assist in stocking the store shelves and perform other duties upon request.
- Safeguard cash and all other cash-equivalent documents to ensure daily receipts are properly accounted for and deposited.
- Resolve routine customer questions and issues with tact and diplomacy, referring only unusual requests or more difficult situations to the supervisor.
Laundry Assistant
Acme Cleaners-Wichita Falls, TX
07.2020 - 10.2021
- Assisting customers in filling orders.
- Processing clothes and any other items customers bring in to be cleaned and neatly hung and bagged for pick-up by customers.
- 35-40 Hrs./Wk.
Transportation Specialist
Red River Hospital-Wichita Falls, TX
11.2019 - 07.2020
- Provided transportation to patients for every need that arose while being involved with the program at Red River Hospital.
- Inpatient and outpatient services. In town and out of town. In state and out of state provided.
- Picked up or transported visitors or staff as needed.
- Transported patients for admission and discharges.
- 40 Hrs./wk.
Detention Officer
Wichita County Sheriff Department-Wichita Falls, TX
02.2019 - 07.2020
- Maintained safety and security of staff and inmates.
- Worked entirely inside the confines of the jail.
- Involved maintaining the safe and secure care, custody, and control of incarcerated adult male and female inmates.
- Operated security doors.
- Monitored video/camera security and emergency intercom systems.
- 50+ Hrs./wk.
Substitute Teacher
Wichita Falls Independent School District, WFISD-Wichita Falls, TX
08.2019 - 08.2019
- Performed duties as a substitute teacher for all grades, 1-12:
- Classroom instruction and guidance.
- Established a learning environment in which students can develop their ability to make rational and informed decisions relevant to their needs.
- Responsible for planning courses of instruction and lesson plans.
- Maintained required records in accordance with applicable regulations, which includes progress reports and accountability reports.
- Adhered to the curriculum and lesson plans assigned by the regular teacher.
- Followed procedures and achieved lesson goals.
- Complied with all school regulations and policies at all times.
- Took attendance and documented daily notes.
- Compiled a report for the teacher for when they returned.
Education
BAAS - Bachelor of Art and Applied Science Degree
Midwestern State University
Wichita Falls, TX05.2004
No Degree - Medical Billing And Coding
Southern Careers Institute
TX07-2022
High School Diploma -
Wichita Falls High
Wichita Falls, TX06-1983
Skills
- Positive attitude
- Client support
- Valid Driver's license
- Teamwork and collaboration
- Meticulous attention to detail
- Consistently dependable
- Defensive driving
- Time management skills
- Multitasking and organization
- Effective verbal communication
- Client supportTeam leadership
- Decision-making
Accomplishments
- Received Eagle Eye Award at TSA in Feb 2012.
- Supervised teams of 4-6 staff in training at TSA Austin, TX.
- Nominated for employee of the month with TDCJ Nov. 2002
- Trainer at TDCJ Sept. 2002 - May 2006.
Certification
- Medical Billing and Coding Training - June 2021- July 2022
Languages
English
Native or Bilingual
Eagle Eye Award/TSA
Typing, 10 Key touch, Proficient in Word and Basic Excel.
Excellent communication skills written and verbal.
Excellent in money handling transaction.
Have had 20+ years in law enforcement and training.
Timeline
Spark Delivery Driver
Walmart
11.2024 - Current
Cage/Vault Cashier
Apache Lonestar Casino-Devol, OK
06.2024 - 05.2025
Cashier, GS-3, Step 10, Part Time Hire
Defense Commissary Agency-Sheppard AFB, TX
08.2021 - 06.2024
Laundry Assistant
Acme Cleaners-Wichita Falls, TX
07.2020 - 10.2021
Transportation Specialist
Red River Hospital-Wichita Falls, TX
11.2019 - 07.2020
Substitute Teacher
Wichita Falls Independent School District, WFISD-Wichita Falls, TX
08.2019 - 08.2019
Detention Officer
Wichita County Sheriff Department-Wichita Falls, TX
02.2019 - 07.2020
BAAS - Bachelor of Art and Applied Science Degree
Midwestern State University
No Degree - Medical Billing And Coding
Southern Careers Institute
High School Diploma -
Wichita Falls High