Detail-oriented professional with strong customer service skills. Experienced in financial transactions, data entry, and team collaboration. Committed to enhancing operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Patel Brothers
Parsippany, New Jersey
2025.03 - 2026.04
Maintained accurate cash drawer, ensuring proper balance at shift end to support financial integrity.
Monitored operations of various departments to facilitate coverage during staff absences, enhancing service continuity.
Provided assistance to customers over the phone on store operations, product information, and order placement, improving customer satisfaction.
Receptionist
Law Office of Heena Arora
Jamaica, New York
2024.03 - 2025.01
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Retail Business Owner
Taneja Time Center
Ambala, Haryana
2021.02 - 2024.01
Trained and supervised staff, resulting in improved customer service skills.
Monitored customer service standards to uphold high levels of customer satisfaction.
Oversaw financial transactions, ensuring cash register accuracy and accountability.
Education
Bachelor of Science - Criminal Justice-Justice Studies
County College of Morris
Randolph, New Jersey
2027-04
Skills
Cash register operation
Point of sale transactions
Inventory management
Customer service
Conflict resolution
Team collaboration
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Cashier
Patel Brothers
2025.03 - 2026.04
Receptionist
Law Office of Heena Arora
2024.03 - 2025.01
Retail Business Owner
Taneja Time Center
2021.02 - 2024.01
Bachelor of Science - Criminal Justice-Justice Studies