Detail-oriented professional with strong customer service skills. Experienced in financial transactions, data entry, and team collaboration. Committed to enhancing operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier
Patel Brothers
Parsippany, New Jersey
03.2025 - 04.2026
Maintained accurate cash drawer, ensuring proper balance at shift end to support financial integrity.
Monitored operations of various departments to facilitate coverage during staff absences, enhancing service continuity.
Provided assistance to customers over the phone on store operations, product information, and order placement, improving customer satisfaction.
Receptionist
Law Office of Heena Arora
Jamaica, New York
03.2024 - 01.2025
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Retail Business Owner
Taneja Time Center
Ambala, Haryana
02.2021 - 01.2024
Trained and supervised staff, resulting in improved customer service skills.
Monitored customer service standards to uphold high levels of customer satisfaction.
Oversaw financial transactions, ensuring cash register accuracy and accountability.
Education
Bachelor of Science - Criminal Justice-Justice Studies
County College of Morris
Randolph, New Jersey
04-2027
Skills
Cash register operation
Point of sale transactions
Inventory management
Customer service
Conflict resolution
Team collaboration
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Cashier
Patel Brothers
03.2025 - 04.2026
Receptionist
Law Office of Heena Arora
03.2024 - 01.2025
Retail Business Owner
Taneja Time Center
02.2021 - 01.2024
Bachelor of Science - Criminal Justice-Justice Studies