Emily Singh
Sacramento,CA
Summary
Reliable and dedicated candidate with exceptional experience leading successful customer experience to achieve company goals. Organized and dependable candidate successful at managing multiple priorities thoroughly under intense circumstances. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Freestyle Clothing Exchange
05.2022 - Current
- Evaluated and provided constructive feedback on employee performance to achieve above company quota on sales and customer service qualities.
- Executed urgent company revisions on floor and merchandise moves to meet customer satisfaction.
- Handled cash deposits and monitored any monetary discrepancies for ensured accuracy.
- Filed and organized any important company and customer documents for company files.
Hostess
Meet & Eat
10.2021 - 05.2022
- Greeted over 100 customers warmly upon arrival and provided positive and memorable experience.
- Assisted patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and moblized positive communication
- Calculated and disbursed cash and credit card tips meticulously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier Supervisor
Adidas Outlet
07.2020 - 10.2021
- Trained and coached over 10 cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Assisted employees on questions such as rules on refunds and defective items.
- Resolved customer issues throughout store by employing operations knowledge and swift problem-solving abilities.
- Verified accuracy of daily cashier accuracy by checking receipts, checks and cash.
Education
Associate of Science - Sociology
Sacramento City College
Sacramento, CATimeline
Supervisor
Freestyle Clothing Exchange
05.2022 - Current
Hostess
Meet & Eat
10.2021 - 05.2022
Cashier Supervisor
Adidas Outlet
07.2020 - 10.2021
Associate of Science - Sociology
Sacramento City College
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