Debora Del Rio
Fort Lauderdale
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Guest Service Agent
North Beach Village Resort
Fort Lauderdale
02.2023 - Current
- Provided exceptional customer service by efficiently handling check-ins, check-outs, and reservations.
- Conducted thorough room inspections to ensure high standards of cleanliness and organization.
- Managed cash transactions accurately and answered phone inquiries to support guest needs.
Chief Medical Scribe
ScribeAmerica
Fort Lauderdale
04.2017 - 02.2023
- Transcribed physician notes into the electronic health record system accurately and efficiently.
- Ensured that all documentation was compliant with HIPAA regulations and guidelines.
- Assisted physicians with medical record documentation, including patient histories and physical examinations.
Office Assistant
Florida International University, Modesto A. Maidique Campus
Miami
09.2011 - 04.2014
- Maintained an organized filing system of paper documents and electronic files.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Education
Bachelor of Arts - Political Science
Florida International University
Miami, FL08-2013
Bachelor of Science - Nursing
Arizona College of Nursing
Fort Lauderdale, FLSkills
- Customer service and support
- Communication skills
- Team collaboration
- Administrative assistance
- Bilingual proficiency
- Data entry expertise
- Conflict resolution
Languages
Spanish
Native/ Bilingual
German
Professional
References
References available upon request.
Timeline
Guest Service Agent
North Beach Village Resort
02.2023 - Current
Chief Medical Scribe
ScribeAmerica
04.2017 - 02.2023
Office Assistant
Florida International University, Modesto A. Maidique Campus
09.2011 - 04.2014
Bachelor of Arts - Political Science
Florida International University
Bachelor of Science - Nursing
Arizona College of Nursing
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