Summary
Overview
Work History
Education
Skills
Websites
Additionalinformation - Qatechnicalprojects
Timeline
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Noah Arbaugh

Summersville,US

Summary

Accomplished Hospitality Manager with a proven track record at Sheetz, where leadership and creative problem-solving elevated guest satisfaction and team performance. Expert in project management and relationship building, I've driven sustained growth and operational excellence across roles. Skilled in coordinating teams and implementing systems, my approach boosts efficiency and fosters a positive work environment.

Overview

11
11
years of professional experience

Work History

HOSPITALITY MANAGER

Sheetz
Fayetteville, US
05.2017 - 02.2024
  • Led a 30-member team in training, scheduling, and evaluations, boosting guest satisfaction
  • Promoted twice for exceptional leadership and problem-solving abilities
  • Managed budgets and financial reports, ensuring alignment with financial objectives
  • Resolved scheduling conflicts in a dynamic setting, maintaining operational efficiency
  • Recognized for fostering a positive work environment and enhancing employee engagement

SALES SPECIALIST

Sprint
Summersville, US
01.2016 - 05.2017
  • Resolved customer billing and technical issues, enhancing satisfaction and service efficiency
  • Organized community events to boost engagement and brand visibility
  • Cultivated customer relationships, driving sustained business growth and loyalty

ASSISTANT MANAGER

GameStop
Summersville, US
02.2013 - 01.2016
  • Led team training, enhancing skills and boosting productivity
  • Managed inventory purchases, aligning with trends and customer demand
  • Optimized merchandise displays, increasing sales and customer engagement

Education

QA ENGINEERING CERTIFICATE -

TripleTen
01.2024

STUDIED RADIOLOGIC TECHNOLOGY -

Mountain State University
Beckley, WV
01.2011

Skills

  • Scheduling
  • Tracking complaints
  • Creative problem solving
  • Project management
  • Data entry
  • Relationship building
  • Client relations
  • Coordination
  • Problem-solving
  • Quality control
  • Team collaboration
  • System implementation
  • Retail sales customer service
  • Training development aptitude

Additionalinformation - Qatechnicalprojects

  • Urban Grocer Web App, Tested the API of Urban Grocers app and created a valid API bug report, Designed tests for APIs using test design techniques 'boundary values' and 'equivalence classes', Sent JSON and XML requests to API using Postman, Composed a SOAP request according to the API documentation, Developed and executed tests for HTTP requests using Node.js and JavaScript
  • Urban Routes Web App, Tested the frontend of the web app and issued bug reports, Designed positive and negative tests and found defects in common interface elements, Checked layout adaptability without real devices, Intercepted and spoofed requests or responses in Charles manually and automatically
  • Urban Lunch Mobile App, Developed & implemented a comprehensive mobile testing strategy utilizing Android Studio and device emulators, Identified and resolved critical defects by collecting and analyzing logs from mobile emulators

Timeline

HOSPITALITY MANAGER

Sheetz
05.2017 - 02.2024

SALES SPECIALIST

Sprint
01.2016 - 05.2017

ASSISTANT MANAGER

GameStop
02.2013 - 01.2016

QA ENGINEERING CERTIFICATE -

TripleTen

STUDIED RADIOLOGIC TECHNOLOGY -

Mountain State University

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Noah Arbaugh