Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Noah Arbaugh

Summersville,WV

Summary

Personable Hospitality Specialist with 10+ years of success in guaranteeing guest satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.

Overview

11
years of professional experience

Work History

Sheetz

Hospitality Manager
05.2017 - 02.2024

Job overview

  • Manager with 5+ years of experience creating positive experiences and recognizing employees
  • Promoted twice within over 7 years with the company
  • Loyal professional recognized by peers for effective interpersonal and problem-solving skills
  • Led a team of 30 employees, including training, scheduling, and performance evaluations to maintain high levels of guest satisfaction
  • Managed budgets and financial reports, ensuring adherence to financial goals
  • Managed scheduling conflicts and adjustments in a fast-paced environment

Sprint

Sales Specialist
01.2016 - 05.2017

Job overview

  • Identified the right solutions to customer billing, technical and or account issues
  • Assisted in hosting and creating events up to 2 times monthly to engage with the community
  • Built long term relationships with over 100 different customers and the community to promote long term business growth.

GameStop

Assistant Manager
02.2013 - 01.2016

Job overview

  • Supervised and trained staff of 10 or more while reviewing performance and offering constructive feedback
  • Purchased hundreds of different inventory items based on current trends, availability of new products and customer interest
  • Displayed merchandise to maximize purchasing appeal

Education

TripleTen

QA Engineering Certificate
01.2024

Mountain State University
Beckley, WV

Studied Radiologic Technology
01.2011

Skills

  • Complaint Handling
  • Facility Management
  • Front Office Management
  • Scheduling
  • Health and safety compliance
  • Budgeting and financial management
  • Guest Relations Management
  • Administrative supervision
  • Medical Terminology
  • Creative Problem-Solving
  • Customer Service
  • Attention to Detail
  • Healthcare knowledge
  • Verbal and written communication
  • Critical Thinking Skills

Timeline

Hospitality Manager

Sheetz
05.2017 - 02.2024

Sales Specialist

Sprint
01.2016 - 05.2017

Assistant Manager

GameStop
02.2013 - 01.2016

Mountain State University

Studied Radiologic Technology

TripleTen

QA Engineering Certificate

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Noah Arbaugh