Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
4
4
years of professional experience
Work History
Backline Cook/Drive Thru
Arby's
West Chester, Ohio
05.2022 - Current
Kept stations stocked and ready for use to maximize productivity.
Consistently monitored food production to ensure quality standards were met.
Cooked multiple orders simultaneously during busy periods.
Performed workstation prep prior to shift start.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Food Service Worker
Richard's Pizza
Hamilton, OH
08.2021 - 05.2022
Greeted customers upon arrival in the dining area.
Ensured all dishes were presented attractively before serving to customers.
Responded promptly to customer inquiries regarding menu items or special requests.
Packaged and bagged cooked food and prepared items.
Collaborated with team to deliver timely service of items.
Set up, restocked and cleaned dining areas.
Followed food safety regulations pertaining to sanitation, food handling and storage.
Performed opening and closing duties as assigned by management.
Dishwasher/Food Preparation Worker
Skyline Chili
Hamilton, OH
09.2020 - 07.2021
Backed up kitchen team members during heavy work periods to maximize team coverage.
Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
Inspected dishes closely to check for remnants of food or dirt.
Used pressurized faucet sprayer effectively to wash large quantities of dishes.
Stocked service areas with clean plates, bowls, cups, and other items as needed.
Followed recipes and customer requests to prepare meals.
Cooked a variety of foods according to customer orders or supervisors' instructions.
Distributed food to waiters and waitresses to serve customers.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Assisted in the plating and presentation of food for service.
Performed additional tasks assigned by chef or supervisor.