Noah Claiborne
Newport News,VA
Summary
Influential Insurance Sales Agent with 1 years of experience customizing insurance programs, explaining features and advantages and developing successful marketing strategies. Customer Service worker with 3 years of experience. Motivated professional possessing exceptional multitasking, organizational and time management abilities. Expertise in customer relationship management, prospecting and sales. Proficient in Microsoft Power Point and Microsoft Word.
Overview
6
6
years of professional experience
Work History
Licensed Insurance Producer
Foundever
2024.01 - Current
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Technical Support Representative
Tandem Health Care
2022.01 - 2023.06
- Managed high levels of call flow and responded to technical support needs.
- Helped streamline repair processes and update procedures for support action consistency.
- Diagnosed and troubleshot hardware, software and diabetes pump issues.
- Responded to customer inquiries and provided technical assistance over phone.
Insurance Sales Agent
Afni
2021.06 - 2021.11
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Customer Service Representative
Teleperformance
2020.12 - 2021.05
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
Associate
Northern Tool Equipment
2020.07 - 2020.10
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Baler Operator
Goodwill
2020.06 - 2020.10
- Unloaded and unpacked arriving raw materials.
- Set up equipment for operation and adjusted settings.
- Read information and workplace documents to understand job requirements.
Unloader Associate
Target
2019.09 - 2020.01
- Unloaded packages with care and placed in proper staging area.
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
Team Member
Mcdonalds
2018.12 - 2019.09
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Menchville High School
Newport News, VA06.2018
Skills
- Professional Relationships
- Insurance Policy Sales
- Insurance Coverage Verification
- Payment Method
- Account Management
- Customer Billing
- Financial Needs Assessment
- Consultative Selling Techniques
Timeline
Licensed Insurance Producer
Foundever
2024.01 - Current
Technical Support Representative
Tandem Health Care
2022.01 - 2023.06
Insurance Sales Agent
Afni
2021.06 - 2021.11
Customer Service Representative
Teleperformance
2020.12 - 2021.05
Associate
Northern Tool Equipment
2020.07 - 2020.10
Baler Operator
Goodwill
2020.06 - 2020.10
Unloader Associate
Target
2019.09 - 2020.01
Team Member
Mcdonalds
2018.12 - 2019.09
High School Diploma -
Menchville High School
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