Noah Cross
Hampton,VA
Summary
Dedicated professional with strong customer service skills, ensuring guest satisfaction and safety compliance. Experienced in conflict resolution and effective communication.
Overview
8
8
years of professional experience
Work History
Door man
Kemosabe
Aspen
06.2026 - Current
- Welcomed guests with a friendly demeanor and maintained a professional appearance.
- Assisted visitors by providing directions and information about local attractions.
- Responded to guest inquiries and resolved issues with a positive attitude.
Security
Masada
Aspen, Colorado
02.2026 - Current
- Responded promptly to incidents, ensuring swift resolution and reporting.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Guarded restricted areas to prevent unauthorized entry.
- Verified photo IDs and tickets to allow guests passage.
- Assisted with crowd control during large events held at the facility.
Barback
The Sterling
Aspen, Colorado
01.2025 - 07.2026
- Prepared and organized bar supplies for efficient service during busy shifts.
- Assisted bartenders by restocking liquor and garnishes promptly as needed.
- Maintained cleanliness of bar area, ensuring a welcoming environment for guests.
- Collaborated with team members to enhance overall service and guest experience.
Lift Attendant
Aspen Ski Company
Aspen, NV
11.2022 - 04.2026
- Assisted guests with loading and unloading ski equipment on lifts.
- Monitored lift operations to maintain safety compliance and guest satisfaction.
- Provided exceptional customer service by addressing guest inquiries and concerns.
Snowmaker
Aspen Ski Company
Aspen, Colorado
11.2023 - 02.2025
- Operated snowmaking equipment to ensure optimal snow coverage on the slopes.
- Monitored weather conditions to adjust snowmaking efforts effectively.
- Collaborated with team members to maintain equipment efficiency and safety.
- Assisted in training new staff on snowmaking procedures and safety standards.
Server
Paradise ocean club
Hampton, VA
05.2019 - 07.2021
- Delivered exceptional customer service in a high-paced beach club environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed guest feedback effectively to enhance overall dining experience.
Lifeguard
Watercountry USA
Williamsburg, Virginia
06.2018 - 08.2020
- Monitored guest activities to ensure safety in pool and water attractions.
- Responded promptly to emergencies and provided first aid as needed.
- Enforced park rules to maintain a safe and enjoyable environment for guests.
Education
Tabb High School
Yorktown, VASkills
- Customer service
- Guest relations
- Safety compliance
- Directions assistance
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Complaint handling
- Event support
- Professional appearance
- CPR certified
- First Aid/CPR
Timeline
Door man
Kemosabe
06.2026 - Current
Security
Masada
02.2026 - Current
Barback
The Sterling
01.2025 - 07.2026
Snowmaker
Aspen Ski Company
11.2023 - 02.2025
Lift Attendant
Aspen Ski Company
11.2022 - 04.2026
Server
Paradise ocean club
05.2019 - 07.2021
Lifeguard
Watercountry USA
06.2018 - 08.2020
Tabb High School