Noah Cyr

Service Porter

Lessard Lanes

10.2022 - Current

Performed cleaning and maintenance duties as directed.
Communicated with coworkers and managers about completed duties.
Demonstrated commitment through impeccable attendance and quality performance.
Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Greeted guests with warmth and professionalism for friendly, helpful service.
Resolved guest inquiries punctually and politely for professional customer service.
Delivered guest messages quickly and correctly, maintaining information confidentiality.
Increased workplace safety by immediately reporting potential hazards.
Maintained building exteriors for professional, clean presentation standards.
Cleaned and organized building areas as required.
Completed sweeping, mopping, and window-cleaning.
Carried and transported guest luggage for smooth check-in and check-out processes.
Stored supplies safely and securely to prevent theft and damage.
Patrolled parking areas regularly to identify security, safety or vehicle concerns.
Escorted drivers to vehicles and helped load or carry large items.
Responded to customer requests efficiently and with knowledgeable assistance.
Delivered above and beyond service to VIP guests at property.
Answered questions and provided information about [Area of expertise].
Removed safety hazards, soiled items, and trash from customer areas.
Determined customer needs by asking relevant questions and listening actively to responses.
Handled cash, made accurate change and maintained balanced cash drawer.
Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
Reconciled used supplies against inventories for timely stock replenishment.
Updated visitor and delivery logs for correct, current security records.
Unpacked and stored deliveries in proper locations for orderly, accessible supplies.