Summary
Overview
Work History
Education
Skills
Timeline
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Labritney Small

Shreveport,LA

Summary

Resourceful professional highly skilled in customer service and building lasting relationships. Team player offering dynamic personality and extensive background in data entry, telephone support and records oversight. Customer Service Administrator with high level of expertise in technology sector.

Overview

5
5
years of professional experience

Work History

Service Porter

Chevrolet Marketplace
Shreveport, LA
08.2023 - Current
  • Received customer vehicles for service and parked them in designated areas.
  • Handled account payments, collected cash and processed credit card charges.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance
  • Assisted customers with loading and unloading items from their vehicles.

Cocktail Server/Bartender

Boomtown Casino & Hotel
Bossier City, LA
06.2022 - 08.2023
  • Communicated with customers to take drink orders accurately.
  • Maintained tidiness and organization throughout bar area.
  • Provided excellent customer service at all times.
  • Created rapport with new and returning patrons to foster guest satisfaction.

Stock/Receiving Associate

Walmart
Bossier City, LA
04.2021 - 06.2022
  • Arranged and stocked new merchandise following placement directions.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Reported any discrepancies or errors in pricing or inventory levels to management.

Cashier

Bass Pro Shops
Bossier City, LA
10.2018 - 04.2021
  • Processed customer payments quickly and returned exact change and receipts.
  • Answered customer inquiries regarding store policies and procedures.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

High School Diploma -

C E Byrd
Shreveport, LA
05-2018

Skills

  • Service Ticket Management
  • Groundskeeping
  • Supply Management
  • Ensuring Customer Satisfaction
  • Cash Handling
  • ID Verification
  • POS Systems
  • Payment Processing
  • Beverage Knowledge
  • Cleaning and Sanitization
  • Complaint Resolution
  • ABO Card
  • Bartending Proficiency

Timeline

Service Porter

Chevrolet Marketplace
08.2023 - Current

Cocktail Server/Bartender

Boomtown Casino & Hotel
06.2022 - 08.2023

Stock/Receiving Associate

Walmart
04.2021 - 06.2022

Cashier

Bass Pro Shops
10.2018 - 04.2021

High School Diploma -

C E Byrd

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Labritney Small