Noah Debru
Charlotte,N.C.
Summary
Customer-focused professional with extensive experience in digital solutions and technical support. Expertise in managing multiple systems to enhance workflow efficiency, resolve customer concerns, and deliver exceptional service. Proven ability to build positive client relationships in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Digital Solutions Consultant
Freelance
01.2022 - Current
- Developed and managed websites for small businesses, enhancing online visibility and client engagement
- Executed SEO and optimization strategies, facilitating business growth
- Collaborated with clients to assess operational needs and deliver tailored digital solutions
Customer Service Rep & Technology Analyst
High-End Ride Services
01.2024 - 01.2025
- Delivered exceptional customer service by assisting customers with transportation scheduling, service inquiries, and issue resolution.
- Resolved customer concerns through phone, text, and digital communication while maintaining professionalism.
- Managed customer information and scheduling systems while ensuring accuracy and attention to detail.
- Navigated multiple software platforms to coordinate daily operations and provide timely solutions.
- Supported business operations by troubleshooting technical issues and improving workflow efficiency.
Customer Service, Operations Specialist
Belk
05.2024 - 08.2024
- Delivered professional customer service by assisting customers with questions, purchases, returns, and general inquiries.
- Resolved customer concerns while providing timely and accurate solutions in a fast-paced environment.
- Supported credit card applications, loyalty program enrollment, and promotional campaigns.
- Maintained accuracy while supporting daily store operations, inventory processes, and team goals.
Education
Business/Marketing -
East Carolina University
08-2026
Business Studies -
Central Piedmont Community College
01-2022
Myers Park High School -
Myers Park High School
01-2020
Skills
- Customer Service
- Customer Relationship Management
- Business Operations
- Problem Resolution
- Microsoft Excel
- Microsoft Office
- CRM Systems
- Technical Support
- Digital Systems
- Communication
- Data Entry
- Attention to Detail
- Multitasking
- Process Improvement
Timeline
Customer Service, Operations Specialist
Belk
05.2024 - 08.2024
Customer Service Rep & Technology Analyst
High-End Ride Services
01.2024 - 01.2025
Digital Solutions Consultant
Freelance
01.2022 - Current
Business/Marketing -
East Carolina University
Business Studies -
Central Piedmont Community College
Myers Park High School -
Myers Park High School