Noah Dunham
Cincinnati
Summary
Hardworking employee with great customer service, multitasking, and time management abilities.
Resourceful Online Grocery Associate known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service, and e-commerce platforms. Excel in time management, problem-solving, and adaptability, ensuring smooth operations and positive shopping experiences.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
4
4
years of professional experience
Work History
Online Grocery Associate
Kroger
Cincinnati
10.2024 - Current
- Assisted customers with online grocery orders and substitutions.
- Managed stock levels for online inventory accuracy.
- Collaborated with team members to fulfill customer requests efficiently.
- Trained new associates on online grocery procedures and best practices.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Crew Lead
Pancheros
Ames
07.2024 - 10.2024
- Supervised crew members during busy shifts to ensure efficient service.
- Trained new staff on food preparation and customer service standards.
- Ensured compliance with health and safety regulations in food handling.
- Addressed customer concerns promptly to maintain high satisfaction levels.
- Implemented process improvements for faster order fulfillment during peak hours.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Resolved conflicts between employees while maintaining a positive working environment.
- Collaborated with senior management on strategic initiatives that would improve productivity.
Front End Sales Associate
Walmart
Cincinnati
08.2021 - 07.2024
- Processed returns and exchanges efficiently and courteously.
- Organized promotional materials for special events or holidays.
- Tracked sales data using computer systems and updated reports regularly.
- Performed daily opening and closing procedures at the store.
- Operated cash register to process payments from customers.
- Assisted customers in selecting merchandise based on their needs.
- Processed orders quickly and accurately according to customer specifications.
- Ensured compliance with company policies regarding returns, exchanges, refunds.
- Answered phone calls regarding product availability, pricing, delivery times.
- Maintained an up-to-date knowledge of product information, sales techniques, and promotions.
- Handled problems such as incorrect prices and missing tags independently.
- Managed smooth flow of customers at fast-paced checkout by checking carts, assisting with bulky items and processing accurate orders.
- Kept front end clean, neat and well-stocked with merchandise to promote customer sales.
- Collaborated with customer service team to resolve advanced concerns.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained cleanliness and organization in sales area.
- Assisted customers with product selection and inquiries.
- Operated cash register and processed customer transactions.
- Collaborated with team members to enhance customer experience.
- Managed inventory levels and reported discrepancies to management.
- Handled returns and exchanges in accordance with store policy.
Education
High School Diploma -
Western Hills University High School
Cincinnati, OH05.2022
Skills
- Store maintenance
- Goal-Oriented
- Inventory Control
- Business Development
- Customer Needs Assessment
- Flexible Schedule
- Cash Handling Accuracy
- Time Management
- Money Transfer Systems
- Problem-Solving
- Cash Handling
- Cash Register Operation
- Teamwork and Collaboration
- Excellent communication skills
- Written and oral communication skills
- Store Opening and Closing
- Conflict resolution
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Flexible scheduling
- Order accuracy
- Customer engagement
- Adaptability to change
- Barcode scanning
- POS system operation
- Shelf stocking
- Physical stamina
- Product knowledge
- Relationship building
- Sales proficiency
- Fashion knowledge
- Fashion trends
- Flexible schedule
- Customer service
Timeline
Online Grocery Associate
Kroger
10.2024 - Current
Crew Lead
Pancheros
07.2024 - 10.2024
Front End Sales Associate
Walmart
08.2021 - 07.2024
High School Diploma -
Western Hills University High School