Summary
Overview
Work History
Education
Skills
Affiliations
Websites
Certification
Projects
Timeline
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Noah Dzotepe

Johnson City,TN

Summary

Results-driven Business Analyst and Strategist with a proven track record in business analysis, administrative functions, and data analytics within top-tier organizations. Demonstrates strong SQL query writing skills and expertise in visualization tools to provide actionable insights. Achievements include enhancing sales and customer service processes over two years of dedicated experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Graduate Assistant

ETSU: Counseling and Human Services Department, Clemmer College
Johnson City, Tennessee
08.2024 - Current
  • Contributed to accreditation efforts through document preparation and data management.
  • Ensured adherence to CSHSE, CACREP, CAEP, and SACSCOC requirements through faculty partnership.
  • Analyzed data for strict adherence to accreditation requirements.

Sales and Marketing Executive, National Service Personnel

Lancaster Kumasi City Hotel
Kumasi, Ghana
11.2023 - 08.2024
  • Boosted occupancy rates by 15% through coordination of strategic promotional activities.
  • Coordinated over 25 events yearly, optimizing client experience through effective organization and promotion.
  • Implemented feedback-driven changes resulting in a 90% guest satisfaction rate through exceptional service.

Administrative Assistant

Wilkado Royal Resorts and Spa
Tadzewu, Ghana
10.2021 - 01.2022
  • Oversaw invoicing, supplier follow-ups, filing tasks.
  • Prioritized diverse workloads effectively.
  • Successfully digitized 60% of the company's paper-based records, improving organizational accessibility.
  • Increased speed of supplier communication by 20%, optimizing procurement operations.
  • Contributed significantly to enhancing document management, resulting in a 15% reduction in search times.

Education

Master of Business Administration - Business Analytics

East Tennessee State University
Johnson City, Tennessee
05-2026

Bachelor of Science - Hospitality and Tourism Management

Kwame Nkrumah University of Science and Technology (KNUST)
Kumasi, Ghana
11.2023

Skills

  • Leadership
  • Change Management
  • Resourceful
  • Self-motivated
  • Presentation development
  • Data analysis
  • Research proficiency
  • Strong Organizational Time Skills
  • Communication
  • Skilled in Microsoft Office Suite
  • Adobe Photoshop
  • Data Collection Tools
  • Operations support
  • Data evaluation
  • Power BI
  • Python
  • Lab work
  • Faculty liaison

Affiliations

  • KNUST School of Business Students' Association (KSBSA), Deputy Information Technology (I.T) Head, 09/22, 08/23, Manage tech solutions and maintain digital platforms for KSBSA, ensuring smooth IT operations for events and communications.
  • Apostles Revelation Society Students' Union, KNUST Chapter (ARSSU-KNUST), President, 09/22, 08/23, Lead ARSSU-KNUST, overseeing activities, coordinating events, and representing the union to achieve its objectives.
  • Volta Region Students' Association, KNUST Chapter (VORSA-KNUST), 2nd Deputy Organizing Secretary, 09/21, 08/22, Assist in organizing events and engaging members for VORSA-KNUST, promoting the interests of Volta Region students.

Certification

  • AWS Certified Cloud Practitioner, In Progress, 03/25
  • Google Data Analytics Professional Certificate, Coursera
  • PMI Certificate of Completion in Strategic Business Analysis Essentials
  • Certificate of Completion: Advanced and Specialized Statistics with Stata
  • PMI Certificate of Completion in Business Analysis Foundations

Projects

Evaluating the Impact of Competitors' Pricing on Hotel Activities and Patronage, Kumasi, Ghana, Lancaster Kumasi City, Created comparative reports and adjusted pricing strategy, boosting market share by 10% through competitor analysis., Enhanced strategic pricing skills, leading to the development and application of effective pricing strategies., Mastered data visualization, creating impactful presentations and reports to effectively convey complex data.

Timeline

Administrative Graduate Assistant

ETSU: Counseling and Human Services Department, Clemmer College
08.2024 - Current

Sales and Marketing Executive, National Service Personnel

Lancaster Kumasi City Hotel
11.2023 - 08.2024

Administrative Assistant

Wilkado Royal Resorts and Spa
10.2021 - 01.2022

Master of Business Administration - Business Analytics

East Tennessee State University

Bachelor of Science - Hospitality and Tourism Management

Kwame Nkrumah University of Science and Technology (KNUST)
Noah Dzotepe