Dynamic HVAC Technician and General Labor Construction Worker with a proven track record at American Residential Services LLC. Excelled in resolving customer complaints and enhancing energy efficiency, demonstrating strong negotiation and team collaboration skills. Trained juniors, showcasing leadership and a commitment to professional development. Expert in sales proficiency and outstanding customer service, ready to leverage skills in a new role.
Overview
3
3
years of professional experience
Work History
HVAC Technician
American Residential Services LLC
Provo, Utah
02.2023 - 10.2024
Tracked repairs made, labor time and parts used to calculate bill.
Resolved customer complaints regarding installation or service issues in a timely manner.
Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
Guided customers on techniques for enhancing energy efficiency of outdated HVAC systems.
Analyzed faults in intricate relay logic and electrical switching systems.
Updated and maintained service records and documentation for all HVAC maintenance and repair activities.
Provided customers with information about new technologies available for their heating and cooling system upgrades.
Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
General Labor Construction Worker
WIlkerson West
Santaquin, Utah
04.2022 - 01.2023
Understood how to operate and maintain job site equipment safely and for maximum productivity.
Troubleshot problems encountered during construction process quickly.
Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
Used laser measuring tools to calculate lengths, widths, and heights.
Followed instructions from supervisors regarding specific tasks.
Lubricated, cleaned or repaired machinery or equipment.
Education
Associate of Science -
Utah Valley University
Orem, UT
12-2025
High School Diploma -
Spanish Fork High School
Spanish Fork, UT
05-2021
Skills
Inside sales
Negotiate sales
Sales background
Sales proficiency
Closing sales
Outstanding customer service
Cold calling
Strong negotiation
Warranty requirements
Upselling strategies
Schedule management
Team collaboration
References
References available upon request.
Timeline
HVAC Technician
American Residential Services LLC
02.2023 - 10.2024
General Labor Construction Worker
WIlkerson West
04.2022 - 01.2023
Associate of Science -
Utah Valley University
High School Diploma -
Spanish Fork High School
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