Sydnee Maynard
Boise,ID
Summary
Dynamic leader with a proven track record at Pro Power Clean LLC, excelling in team management and sanitation standards. Skilled in training and mentoring staff to enhance productivity and compliance with health and safety regulations. Demonstrated excellence in customer service, significantly improving user experiences across various roles. Expert in workload prioritization and fostering team collaboration.
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
Work History
Cleaning Crew Leader
Pro Power Clean LLC
Boise, ID
10.2024 - Current
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
- Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
- Increased productivity through regular inspections, feedback, and performance evaluations of crew members.
- Ensured compliance with local regulations regarding waste disposal, hazardous material handling, and workplace safety standards.
- Mentored new hires on company policies, procedures, safety guidelines, and proper usage of cleaning equipment and materials.
Crew Member
McDonald’s
Boise, ID
03.2024 - 10.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Social Media Moderator
Teleperformance USA
Boise, ID
07.2022 - 03.2024
- Devised creative solutions to troubleshoot issues that arose during live events or product launches, minimizing disruptions in communication flow.
- Improved user experience by monitoring and addressing inappropriate content on social media platforms.
- Complied with corporate confidentiality policies and handled customer information properly to guarantee information security.
- Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
- Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
Crew Member
McDonald’s
Meridian, ID
02.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
Education
High School Diploma - General Studies
Boise High School
Boise05.2019
Skills
- Workload prioritization
- Restroom maintenance
- Team management
- Waste disposal
- Sanitation standards
- Task delegation
- Customer service
- Customer service-focused
- Training and mentoring
- Staff training and development
- Team building
- Health and safety compliance
- Quality improvements
Timeline
Cleaning Crew Leader
Pro Power Clean LLC
10.2024 - Current
Crew Member
McDonald’s
03.2024 - 10.2024
Social Media Moderator
Teleperformance USA
07.2022 - 03.2024
Crew Member
McDonald’s
02.2021 - 07.2022
High School Diploma - General Studies
Boise High School