Dedicated professional with expertise in team supervision, customer service, and conflict resolution. Proven ability to maintain high service standards and foster positive relationships within teams.
Overview
2
2
years of professional experience
Work History
Quality Control Inspector /Crew Trainer
HD Hudson
Lowell, MI
12.2025 - Current
Train new staff on quality control procedures and safety protocols.
Inspect products for defects, ensuring adherence to quality standards to maintain product integrity.
Monitor equipment performance, identifying potential quality concerns to prevent production issues.
Ensure compliance with safety regulations by monitoring workers during the manufacturing process.
Identify areas for improvement in existing processes, procedures, and equipment.
Shift Leader
Walgreens
Lowell, MI
09.2024 - 09.2025
Supervised team members during shifts, ensuring smooth operations and customer service.
Delegated tasks to employees and monitored activities and task completion.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Built and maintained working relationships with peers and upper management.
Team Member
Arby's
Lowell, Michigan
07.2024 - 09.2024
Provided excellent customer service during busy meal periods.
Prepared and assembled food items according to company standards.
Maintained cleanliness and organization of dining and kitchen areas.
Operated kitchen equipment safely and efficiently.
Handled cash register transactions accurately and efficiently.