Noah Goldstein
Washington
Summary
Accomplished Legislative Research Analyst at the United States Postal Service, adept in creative storytelling and legislative research. Spearheaded the Social Listening program, significantly enhancing crisis management through social media expertise. Proven track record in drafting impactful communications and policy analysis, showcasing exceptional writing and research skills.
Overview
8
8
years of professional experience
Work History
Senior Writer
United States Postal Service
01.2025 - Current
- Currently on detail assignment with The Eagle magazine, the Postal Service’s quarterly employee magazine with a distribution of 650,000
- Researched and proposed subjects of interest for editorial consideration.
- Assisted in editing articles for magazine.
- Handled customer complaints regarding the magazine.
Election & Government Mail Program Specialist
United States Postal Service
09.2024 - 01.2025
- Served a three month promotional detail assignment during the 2024 election
- Generated educational guides to ensure proper management of ballots.
- Authored critical communications from the Postmaster General on election-related topics.
- Developed briefings addressing potential voting delays.
Legislative Research Analyst
United States Postal Service, USPS
09.2019 - 09.2024
- Monitored legislative developments at state and federal levels affecting Postal Service operations.
- Tracked and analyzed communications from Congressional members for leadership insights.
- Created and maintained bios for relevant members of Congress
- Helped prepare witnesses for hearings and congressional testimony
Social Media Analyst
United States Postal Service
03.2017 - 09.2019
- Co-created and launched the initial Social Listening program for the Postal Service.
- Assisted in shaping the departmental approach to crisis management.
- Monitored social media channels to gather feedback on product and service offerings.
- Earned Lean Six Sigma Yellow Belt be assisting in the design of a geographic heat map summarizing social media customer support concerns.
Education
Bachelor Of Communications - Communications
Goucher College
Baltimore12.2016
Skills
- Exceptional writing
- Creative storytelling
- Article writing
- Content strategy
- Social media expertise
- Whitepapers
- Research
- Policy analysis
- Political communication
- Government relations
- Election law
- Federal legislation
- Committee hearings
- Issue briefs
- Legislative research
- Bill tracking
Timeline
Senior Writer
United States Postal Service
01.2025 - Current
Election & Government Mail Program Specialist
United States Postal Service
09.2024 - 01.2025
Legislative Research Analyst
United States Postal Service, USPS
09.2019 - 09.2024
Social Media Analyst
United States Postal Service
03.2017 - 09.2019
Bachelor Of Communications - Communications
Goucher College
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