Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Noah Guerrero

Harlingen,TX

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

RJSdesign, LLC
06.2023 - Current
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Gladys Porter High School
3500 International Blvd
06.2025

Skills

    • Product Sales
    • Issue and Complaint Resolution
    • Formal Communication Skills
      • Organizational skills
      • Packaging

Software

Microsoft word

Timeline

Customer Service Representative

RJSdesign, LLC
06.2023 - Current

Gladys Porter High School

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Noah Guerrero