Noah Hankins
O'Fallon,MO
Summary
Experienced Detailed Forensic Review Analyst seeking to leverage and expand upon skills in order to take on new responsibilities. Proficient in identifying and investigating criminal activity, collaborating with relevant authorities. Skilled in preparing comprehensive reports and delivering impactful presentations. Adept at assessing threat levels associated with suspicious individuals or activities. Ready to contribute expertise and dedication to ensure the safety and security of organizations and communities.
Overview
6
6
years of professional experience
Work History
Forensic Review Analyst
Watchtower Security- 40 Hours/Week
2023.07 - Current
- Review, interpret, and resolve video surveillance footage for reported incidents, including criminal and nuisance activity.
- Draft summaries with explanations of reported incidents containing key details to provide to the proper authorities.
- Compile video footage into a completed product for clients and law enforcement.
- Act as a liaison between law enforcement and clients during the investigation process.
- Utilize various software programs and databases to perform forensic research and analyze reports and documents.
- Assist with day-to-day operations, working efficiently and productively with all team members.
Human Resources Intern
Curium Pharma- 40 Hours/Week
2022.05 - 2022.08
- Assisted in recruiting, interviewing, and onboarding new employees.
- Developed and updated job descriptions and organizational charts.
- Assisted with employee grievances and conflict resolution.
- Developed a competency-based interview guide that has since been implemented within the company hiring process.
- Managed and maintained employee records and personnel files.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
Customer Service Associate
Zips Car Wash- 20 Hours/Week
2020.05 - 2021.08
- Provided excellent customer service to customers, resolving customer complaints in a timely and professional manner.
- Utilized knowledge of products and services to provide customers with assistance.
- Executed targeted customer loyalty initiatives to increase customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Dicks Sporting Goods- 20 Hours/Week
2018.07 - 2019.07
- Adept at following instructions, paying close attention to detail, and maintaining a neat and organized work area.
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated a cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Psychology
University of Missouri
Columbia, MO05.2023
Skills
- Adaptability
- Attention to Detail
- Decision-Making
- Effective Communication
- Report Preparation
- Self Motivation
Timeline
Forensic Review Analyst
Watchtower Security- 40 Hours/Week
2023.07 - Current
Human Resources Intern
Curium Pharma- 40 Hours/Week
2022.05 - 2022.08
Customer Service Associate
Zips Car Wash- 20 Hours/Week
2020.05 - 2021.08
Cashier
Dicks Sporting Goods- 20 Hours/Week
2018.07 - 2019.07
Bachelor of Arts - Psychology
University of Missouri
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