Noah Hayes
Grand Rapids,MI
Summary
Driven and diligent professional with a strong background in customer service and logistics, particularly at Speedy Q. Excelled in improving customer relations and optimizing operations, demonstrated by proficient management of shipping/receiving and maintaining high transaction accuracy. Experienced in lifting 50+ pounds and fostering positive customer and interactions, highlighting a combination of physical capability and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Afternoon Shift Manager
Speedy Q/GPM
06.2023 - Current
- Scanned in vendors and trucks with a handheld scanner
- Manually check invoice against product received
- Properly backstock extra product following FIFO
- Rotate stock on the floor following FIFO
- Read UPC/SKU to be able to identify, change, and order product more efficiently
- Develop relationships with vendors and other personnel
- Anticipate customer needs and properly communicate them to vendors
- Clean and sanitize store and stockrooms
- Follow safety rules and regulations such as SDS, fuel pump safety, and proper lifting and cleaning techniques
- Complete a set list of tasks each day as well as daily additions as needed
- Provide a welcoming experience to customers to encourage a high return rate
Summer Helper
Foundation Building Materials LLC
06.2022 - 08.2022
- Loading and unloading books of drywall onto trucks and into houses
- Compare and confirm truck loads against an itemized invoice before shipment
- Follow safety rules set by OSHA and the company
- Properly secure items before shipment
Store Assocate
Kohl's
08.2021 - 08.2022
- Scanned items for shipments following a picklist on a scanner
- Locate and pick items for stock and orders from multiple locations
- Packing, labeling, and shipping product in a timely manner
- Shipped product using UPS and USPS
- Maintain a clean shipping station and stockrooms
- Happily assisted customers on the sales floor in a timely manner
Education
Microbiology
Grand Valley State University
Allendale, MIHigh School Diploma -
Covenant Christian High School
06.2022
Skills
- Able to lift 50 pounds
- Customer & Vendor Relations
- Unloading Trucks
- Shipping and Receiving
- Stocking and Replenishing
- Quality Assurance
- Inventory Control
- Cleaning and Sanitizing
- Decision-Making
- Workplace Safety
- Punctual and Reliable
Timeline
Afternoon Shift Manager
Speedy Q/GPM
06.2023 - Current
Summer Helper
Foundation Building Materials LLC
06.2022 - 08.2022
Store Assocate
Kohl's
08.2021 - 08.2022
Microbiology
Grand Valley State University
High School Diploma -
Covenant Christian High School
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