Noah Heard
Rome,GA
Summary
Adept Auto Collision Technician with a proven track record at Coheleys Auto Collision, specializing in complex repairs and preventive maintenance. Excelling in troubleshooting and customer service, I've significantly enhanced equipment lifespan and customer satisfaction. My commitment to continuous learning and safety protocols ensures peak performance and adaptability in a fast-paced environment. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 10 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
5
5
years of professional experience
Work History
Auto Collision Technician
Coheleys Auto Collision
Centre, AL
06.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Auto Collision Technician
The Dent Guy
Rome, GA
03.2019 - 06.2023
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Education
High School Diploma -
Armuchee High School
Rome, GA05.2015
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
- Mechanical Knowledge
- Preventive Maintenance
- Documentation And Reporting
- Equipment Maintenance
- Customer interaction
- System Troubleshooting
- Heavy Lifting
- Repair services
- Workload Management
- Performance Improvement
- Mechanical Aptitude
- Hardware Installation
Timeline
Auto Collision Technician
Coheleys Auto Collision
06.2023 - Current
Auto Collision Technician
The Dent Guy
03.2019 - 06.2023
High School Diploma -
Armuchee High School