NOAH HERNANDEZ
Summary
Accomplished truck driver with Estes Express, adept at route optimization and vehicle inspection. Demonstrated exceptional customer service and problem-solving skills, ensuring timely deliveries and high client satisfaction. Proven ability to manage compliance with safety regulations while maintaining accurate logbooks, contributing to efficient operations and enhanced team coordination.
Overview
7
7
years of professional experience
Work History
Truck Driver
Estes Express
Pharr
05.2022 - Current
- Reported all accidents or violations to management immediately upon occurrence.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Hooked and unhooked trailers from tractor and converter dollies.
- Recorded expenses and maintained receipts.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
- Followed regular schedule of pickups for individual customers and groups.
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
- Worked well with dispatchers to communicate route and schedule changes.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Managed personal driving time according to Hours of Service regulations.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
Clerk
Estes Express
Pharr
01.2021 - 04.2022
- Welcomed and directed guests, ensuring a positive first impression of organization.
- Maintained security protocols by monitoring logbook and visitor check-ins.
- Answered telephone calls, relayed messages, and provided information to callers.
- Scheduled appointments and maintained an organized appointment calendar.
- Processed customer orders promptly, enhancing operational efficiency.
- Documented actions and irregularities, facilitating effective communication within the team.
- Managed digital and paper filing systems for streamlined document retrieval.
- Provided administrative support, including sorting mail and utilizing software for reports.
Forklift Operator
Estes Express
Pharr
06.2021 - 03.2022
- Executed loading, unloading, shipping, and receiving of freight efficiently.
- Transported materials throughout facility to optimize workflow.
- Secured loads meticulously prior to transportation, ensuring safety.
- Inspected freight for damages to maintain quality standards.
- Scheduled forklift maintenance and repairs to minimize downtime.
- Maintained accurate records of inventory movements, including deliveries and shipments.
- Operated and managed technical equipment in compliance with safety standards.
- Adhered to production schedules, contributing to timely operations.
Delivery Driver
Pizza Hut
Mercedes
11.2017 - 10.2019
- Recommended daily specials and discounts to effectively up-sell limited-time food products.
- Processed cash and credit payments with accuracy and efficiency.
- Introduced new menu items, fostering strong customer relationships.
- Took customer orders while ensuring high levels of satisfaction.
- Loaded, transported, and delivered pizzas and other food orders.
- Maintained vehicle in accordance with company standards.
- Delivered exceptional customer service, enhancing overall client satisfaction.
- Complied with sanitation, safety, and service standards consistently.
Education
Graduated with Honors -
Mercedes High School
Mercedes, TX05-2018
Skills
- Vehicle inspection
- Route optimization
- Load securing
- Defensive driving
- Regulatory compliance
- Customer service
- Communication skills
- Problem solving
- Payment collection
- Goal setting
- Route planning
- Delivery scheduling
- Follow safety procedures
- Team coordination
- Route management
- Problem-solving abilities
- Deadline management
- Logbook management
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Truck Driver
Estes Express
05.2022 - Current
Forklift Operator
Estes Express
06.2021 - 03.2022
Clerk
Estes Express
01.2021 - 04.2022
Delivery Driver
Pizza Hut
11.2017 - 10.2019
Graduated with Honors -
Mercedes High School
Similar Profiles
Terrie ReedTerrie Reed
Senior Accountant at Estes Logistics (A Division of Estes Express)Senior Accountant at Estes Logistics (A Division of Estes Express)
Derrick DebuskDerrick Debusk
Dock Supervisor at Estes ExpressDock Supervisor at Estes Express
Eric BrewerEric Brewer
Warehouse Dock Worker at Estes ExpressWarehouse Dock Worker at Estes Express
Eliot PratteEliot Pratte
Truck Driver at Estes ExpressTruck Driver at Estes Express
Bittany GivensBittany Givens
OTR Flatbed Driver/OTR Truck Driver/OTR Box Truck Driver at Transport Ventures LogisticsOTR Flatbed Driver/OTR Truck Driver/OTR Box Truck Driver at Transport Ventures Logistics