Noah Kent
Rockford,MI
Summary
Experienced Pro Shop Attendant with background in providing high-quality customer service, managing golf course equipment and coordinating retail operations. Strengths include strong organizational skills, keen eye for inventory management, and ability to maintain golf facility cleanliness. Have effectively increased overall shop efficiency and improved customer satisfaction in previous roles. Energetic camp counselor offering several years of of hands-on experience guiding, supervising and overseeing campers engaged in camp activities. Well-versed in planning age-appropriate activities and leading and supporting campers. Responsible and mature individual with strong grasp of emergency procedures paired with first aid and cpr certification.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Camp Counselor
Camp Henry
Newaygo, MI
06.2024 - 07.2024
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Instructed classes on topics including wilderness survival skills, nature appreciation, and first aid.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Communicated regularly with parents regarding their child's progress at camp.
- Inspected cabins daily to verify cleanliness standards were met according to health regulations.
- Led nightly devotional services for spiritual growth opportunities for all campers.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
Pro Shop Attendant
Moss Ridge Golf Course
Casnovia, MI
05.2023 - 08.2023
- Greeted customers and provided excellent customer service.
- Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.
- Maintained an organized stockroom with sufficient inventory levels for all products.
- Performed daily opening and closing procedures in accordance with established guidelines.
- Tracked sales trends to identify areas for improvement or increased profitability.
Golf Cart Attendant
Moss Ridge Golf Course
Casnovia, MI
05.2021 - 08.2021
- Greeted customers and answered questions regarding golf cart rental policies.
- Conducted pre-rental inspections of golf carts to ensure proper working order.
- Monitored customer usage of golf carts and provided assistance when needed.
- Assisted with loading, unloading heavy items onto, from the back of golf carts.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Parts Counter Person
Kent Equipment
Sparta, MI
05.2020 - 08.2023
- Ordered or purchased supplies to maintain optimum inventory.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Located and labeled parts to maintain organized inventory of stock.
- Opened crates to replenish stocked items in proper aisles.
- Operated forklift equipment safely for loading and unloading purposes.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Processed customer orders for automotive parts, supplies and tools.
- Organized shelves in order to create an efficient working environment.
- Successfully executed operations involving the handling, stacking crates and organizing stock with utilization of heavy machinery.
Education
High School Diploma -
Rockford High School
Rockford, MI05-2024
Skills
- POS System Operation
- Staff Training and Development
- Workplace Safety
- Upselling strategies
- Customer Relationship Building
- Performance Analysis
- Stock replenishment
- Customer Assistance
- Inventory Management
- Cash Handling
- Store Organization
- Product Knowledge
- Goal-Driven
- Sales and Promotions
- Attention to Detail
- Goal Setting
- Reliability
- Team Collaboration
- Honest and Dependable
- Sales Techniques
- Relationship Building
- collaboration
- Schedule Coordination
- Child Supervision
- Activity Planning
- Positive Reinforcement
- Emergency Response
- CPR
- Team Leadership
- Problem Resolution
- Health and wellness
- Positive relationships
- Group leadership
- Creative and Energetic
- Problem-Solving
- Creative Mindset
- First Aid
- Behavioral assessment
Languages
Spanish
Limited
English
Native/ Bilingual
Certification
- CPR
- AED
- AutoCad
Affiliations
- 2 years of male acepella singing group.
- 4 years of choir, 2 spent at the highest level available at rockford high school.
- 4 years of high school wrestling.
- 4 years of high school tennis.
- 2 years of high school lacrosse.
- 2 years of high school volleyball.
Accomplishments
- 3 Varsity letters in wrestling, 1 varsity letter in Lacrosse, 2 Varsity letter in tennis, 2 Varsity letters in volleyball.
- Captain on multiple high school sports teams, JV lacrosse, Varsity Wrestling, volleyball and Tennis.
- Nominee of MHSAA athlete of the year.
- first team all conference for high school volleyball.
Building
- Many projects spent helping building a home with my family, wood working, and masonry.
References
References available upon request.
Timeline
Camp Counselor
Camp Henry
06.2024 - 07.2024
Pro Shop Attendant
Moss Ridge Golf Course
05.2023 - 08.2023
Golf Cart Attendant
Moss Ridge Golf Course
05.2021 - 08.2021
Parts Counter Person
Kent Equipment
05.2020 - 08.2023
- CPR
- AED
- AutoCad
High School Diploma -
Rockford High School
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