Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Noah LaPlante

Ocala

Summary

Resourceful individual with a solid background in gym operations and facilities management, paired with a college education in art. Demonstrates ability to enhance member satisfaction and maintain high facility standards through hands-on experience and creative problem-solving. Seeking to transition into a Facilities Technician role to apply a unique combination of practical gym experience and technical skills to improve facility operations and maintenance. Committed to leveraging this skill set to contribute to a well-versed and efficient role.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Member Services Representative

Planet Fitness
05.2024 - Current
  • Returned to prior position, utilizing the same skill sets while optimizing current operations

Team Member

Workout Anytime
02.2023 - 08.2023
  • Educated customers about billing, payment processing and company policies and procedures.
  • Worked flexible hours
  • Monitored equipment maintenance conducting repairs and upholstery pad replacements as necessary to minimize downtime.

Member Services Representative

Planet Fitness
05.2018 - 02.2023
  • Delivered customer service to every member by leveraging extensive knowledge of services
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained excellent attendance and punctuality
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Monitored equipment maintenance conducting repairs and upholstery pad replacements as necessary to minimize downtime.

Education

Art

Cornish College of The Arts
Seattle, WA
08.2023

High School Diploma -

Forest High School
Ocala, FL
05.2017

Skills

  • Managing Multiple Tasks
  • Problem-Solving Ability
  • POS Systems Expertise
  • Calm and Professional Under Pressure
  • Attention to Detail
  • Equipment Repair and Maintenance
  • Experience with Hand and Power tools
  • Experience with Life Fitness and Matrix equipment

Certification

  • CPR/AED Certification

Timeline

Member Services Representative

Planet Fitness
05.2024 - Current

Team Member

Workout Anytime
02.2023 - 08.2023

Member Services Representative

Planet Fitness
05.2018 - 02.2023

Art

Cornish College of The Arts

High School Diploma -

Forest High School
Noah LaPlante