Overview
Work History
Education
Skills
Timeline
Generic

Noah Lee

Orlando,Florida

Overview

8
8
years of professional experience

Work History

Cross Skill Specialist I

JPMorgan Chase
07.2023 - Current
  • Provided outstanding service to more than 100 new and long-standing customers daily by attending closely to concerns and developing solutions.
  • Participated in a cross-functional program, transitioning from a credit card role to handling retail calls, showcasing adaptability and versatility in managing diverse responsibilities.
  • Acquired in-depth knowledge of retail products, including features, specifications, and promotions, ensuring accurate and informative responses to customer queries.
  • Leveraged cross-functional experience to provide comprehensive support to customers, offering a seamless and integrated service experience.

Account Specialist I

JPMorgan Chase
12.2022 - 07.2023
  • Developed customized financial solutions for clients, addressing their unique needs and concerns efficiently.
  • Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
  • Supported business development initiatives by actively participating in networking events and industry conferences.
  • Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.

Fulfillment General Merchandise

Target
11.2021 - 11.2022
  • Implemented effective merchandising strategies to maximize sales and profitability.
  • Maintained an audited stockroom, implementing efficient systems for receiving shipments and replenishing inventory on the sales floor quickly.
  • Maintained updated product knowledge to successfully educate and advise customers.

Host Waiter

Colorado's Prime Steak
03.2016 - 02.2021
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Diploma With Honors

Lake Mary High School

Computer Programming

Seminole State College of Florida

Skills

  • Quality Assurance
  • Time management
  • Adaptability
  • Cross-functional collaboration
  • Organizational skills
  • Attention to detail
  • Interpersonal skills
  • Expert problem-solving

Timeline

Cross Skill Specialist I

JPMorgan Chase
07.2023 - Current

Account Specialist I

JPMorgan Chase
12.2022 - 07.2023

Fulfillment General Merchandise

Target
11.2021 - 11.2022

Host Waiter

Colorado's Prime Steak
03.2016 - 02.2021

Diploma With Honors

Lake Mary High School

Computer Programming

Seminole State College of Florida

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Noah Lee