I am a recent graduate and seeking opportunities to apply my skills and contribute to company success. I am a hardworking, ethical and detail-oriented individual. With my prior experience in the finance industry, along with my degree in Mathematics, I possess many skills that would provide useful in any analytical role.
Overview
5
5
years of professional experience
Work History
Clerk (Contract)
Los Angeles County Executive Office (via Good People Inc)
Los Angeles, CA
04.2025 - Current
Maintained filing system and organized customer documents for easy retrieval of information.
Provided quality clerical support through data entry, document management, and responding to email correspondence.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Investigated and resolved customer inquiries and complaints quickly.
Business Management Intern
P&C Group, Inc.
3701 Wilshire Blvd., Los Angeles, CA
09.2024 - 01.2025
Communicated with customers and vendors positively with particular attention to problem resolution.
Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
SBA Assistant
CBB Bank
Los Angeles, CA
06.2022 - 09.2022
Communicated with clients to gather additional information as needed
Supported efforts towards maintaining high level of customer satisfaction by addressing issues promptly
Managed the collection of insurance documents to ensure that loans were properly secured
Updated and maintained accurate records in company's database system
Provided administrative support, such as filing and data entry, to loan department
SBA Assistant
CBB Bank
Los Angeles, CA
07.2021 - 09.2021
Entered client information into company database, implementing updates to keep data current
Reached out to clients by phone and email to obtain missing information and documents
Managed collection processes for delinquent accounts, contacted insurance agencies to collect necessary certificates of insurance
Resolved complaints, verified transactions and maximized satisfaction
Education
Bachelor of Science (B.S.) - Mathematics
University of California
Riverside, CA
06.2024
Skills
File Management
Document Verification
Software Proficiency
Conflict Resolution
Attention to Detail
Task Prioritization
Fiscal management
Vendor engagement
Operations management
Timeline
Clerk (Contract)
Los Angeles County Executive Office (via Good People Inc)