Noah Lockwood

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

• Resolved concerns with products or services to help with retention and drive sales.
• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
• Offered basic technical support for clients on wide range of company products.
• Managed customer relations through communication and helpful interactions.

Frontline. Customer service

• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Responded proactively and positively to rapid change.
• Sought ways to improve processes and services provided.