Noah McNabb
Pensacola
Summary
Motivated and versatile automotive professional with hands-on experience in vehicle diagnostics, maintenance, and repair, combined with a strong focus on customer service. Skilled in communicating technical information clearly to clients and ensuring a positive service experience. Holds certifications in ASE R-134A, Komatsu Hydraulic, Electrical, and Emissions Systems, demonstrating expertise in both mechanical systems and client-focused solutions. Committed to delivering high-quality service, fostering customer trust, and contributing to team efficiency in fast-paced automotive environments.
Overview
12
12
years of professional experience
Work History
Customer Service Advisor
Pep Boys
04.2025 - Current
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Provided product knowledge to assist customers in making informed purchasing decisions.
- Processed transactions accurately using POS systems, ensuring efficient service delivery.
- Maintained up-to-date knowledge of promotions and inventory to effectively assist customers in-store and online.
- Maintained high-quality service standards, ensuring positive customer feedback.
Lighting Installation Technician
Gulf Coast Lighting Pros
08.2023 - 04.2025
- Installed and configured equipment according to specifications and safety standards.
- Conducted routine maintenance to ensure optimal performance of systems and components.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
Delivery Driver
Domino's
05.2019 - 07.2023
- Delivered pizzas and other menu items in a timely manner to ensure customer satisfaction.
- Addressed customer inquiries and resolved issues to enhance overall service experience.
- Coordinated with team members to streamline order preparation and delivery processes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Diesel Mechanic
Tractor and Equipment Company
08.2020 - 05.2022
- Diagnosed and repaired diesel engines, ensuring optimal performance and reliability.
- Performed preventative maintenance on heavy machinery, extending equipment lifespan and reducing downtime.
- Collaborated with team members to streamline repair processes, enhancing overall shop efficiency.
- Conducted thorough inspections of hydraulic systems to identify issues and implement effective solutions.
Tire and Lube Technician
Walmart
05.2017 - 05.2019
- Conducted tire rotations, alignments, and balancing to ensure optimal vehicle performance.
- Performed oil changes and fluid top-offs while adhering to safety protocols.
- Inspected vehicles for wear and tear, recommending necessary repairs or maintenance.
- Collaborated with team members to streamline service processes, reducing customer wait times.
Property Maintenance Technician
M&M Rentals
01.2014 - 01.2016
- Performed routine lawn care and landscaping, including mowing, trimming, and upkeep of outdoor areas to maintain attractive and safe properties
- Executed repairs on plumbing, electrical systems, and HVAC units to enhance operational efficiency.
- Collaborated with property management team to address immediate and long-term maintenance needs effectively.
- Provided excellent customer service when interacting with tenants, addressing their concerns and promptly resolving any issues.
- Kept detailed records of completed work orders, time spent on tasks, materials used, and any follow-up actions required.
Education
Diesel Technology Degree -
Chattanooga State Community College
Chattanooga, TN07.2020
Certification - R-134A Air Conditioning Systems
ASE
Online05-2022
Multiple Certifications - Hydraulic, Emissions, And Electrical Systems
Komatsu
Company Training Program05-2022
Skills
- Customer relations
- Sales proficiency
- Vehicle inspection
- Quality control
- Service upselling
- Product knowledge
- Multitasking and organization
- Adaptability and flexibility
Timeline
Customer Service Advisor
Pep Boys
04.2025 - Current
Lighting Installation Technician
Gulf Coast Lighting Pros
08.2023 - 04.2025
Diesel Mechanic
Tractor and Equipment Company
08.2020 - 05.2022
Delivery Driver
Domino's
05.2019 - 07.2023
Tire and Lube Technician
Walmart
05.2017 - 05.2019
Property Maintenance Technician
M&M Rentals
01.2014 - 01.2016
Diesel Technology Degree -
Chattanooga State Community College
Certification - R-134A Air Conditioning Systems
ASE
Multiple Certifications - Hydraulic, Emissions, And Electrical Systems
Komatsu
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