Summary
Overview
Work History
Education
Skills
Certification
Career Experience
Additional Information
Timeline
Generic

Noah Ogan

Youngstown,OH

Summary

Specialized Associates Degree in Motorcycle & Power Equipment Technology Results-driven professional offering excellent experience in assessing engines to identify faults and understand maintenance needs. Competent in analyzing issues, testing, repairing and regularly completing preventive maintenance tasks. Intelligent and driven with talents in reading technical information and quickly solving diverse mechanical problems.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
3
3
Certifications

Work History

Powersports Technician

Mountain Motorsports
Marietta , GA
10.2020 - 05.2024
  • Assembled new delivered units
  • Diagnose and repair various powersports equipment issues including Mechanical and Electrical faults.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Performed regular maintenance tasks to maximize lifespan and performance of customers'' vehicles.
  • Troubleshot complex mechanical issues with expert precision, reducing time spent on repairs while maintaining high-quality results.
  • Conducted thorough inspections on pre-owned units, ensuring they met quality standards before resale.
  • Developed strong relationships with suppliers to ensure prompt delivery of parts needed for timely service completion.

Parts Specialist

Mountain Motorsports
03.2020 - 10.2020
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Improved forecasting accuracy by monitoring sales trends and adjusting inventory levels accordingly, preventing stock shortages during peak periods.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.
  • Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.

Senior Technician

Valvoline Instant Oil Change
10.2018 - 02.2020
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Identified additional revenue opportunities by thoroughly inspecting vehicles during oil changes, recommending necessary services or repairs based on findings.
  • Minimized errors by double-checking all work before releasing vehicles back to clients, ensuring their safety and long-term reliability.
  • Consistently met or exceeded company targets for completed jobs per shift, contributing to overall business growth and profitability.

Sales Associate

Handyman Hardware
04.2018 - 10.2018
    • Solved customer challenges by offering relevant products and services.
    • Prepared merchandise for sales floor by pricing or tagging.
    • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Electronics Sales Associate

Target
07.2017 - 01.2018
    • Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
    • Processed credit and debit card payments to complete customer buying experience.
    • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Grill Cook

Dairy Queen
05.2016 - 07.2017
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when short staffed.

Technical Support

Networks Online LLC
06.2015 - 06.2017
    • Provided technical support to end-users, ensuring smooth operations and minimal downtime.

Treat Team Member

Rita's Italian Ice
10.2015 - 04.2016
  • Ensured adherence to food safety regulations by maintaining proper storage temperatures and regularly cleaning equipment.
  • Maintained clean and organized work environment for optimal productivity and customer experience.

Education

Specialized Associates Degree Motorcycle & Power Equipment Technology, Diploma -

New Castle School of Trades
New Castle, PA
09.2018 - 01.2020

Some College (No Degree) -

Youngstown State University
Youngstown

Diploma with Honors -

Boardman High School
Boardman
09.2013 - 05.2017

Skills

  • Adaptability to new technology

  • Preventative maintenance expertise

  • Shop safety protocols

  • Diagnostic Software Proficiency

  • Powersports equipment operation

  • Hydraulic brake systems proficiency

  • OEM parts familiarity

  • Fuel injection systems knowledge

  • Electrical System Troubleshooting

  • Continuous learning mindset

  • Strong Work Ethic

  • Adaptability to new technology

Certification

Briggs & Stratton Parts Look-UP-230PC Examination, Passed, 2018

Career Experience

  • Mountain Motorsports, Marietta, GA, Powersports Technician, 10/2020, Present, Assembled new delivered units, PDI sold units to deliver to customer, Maintain a clean and safe shop environment for employees and customers, Diagnose and repair various powersports equipment issues including Mechanical and Electrical faults
  • Mountain Motorsports, Marietta, GA, Parts Specialist, 03/2020, 10/2020, Provide Customer Service both in person and over the phone, Prepared invoices and special orders, Checked stock and managed inventory, Mentored new employees on company polices and procedures
  • Valvoline Instant Oil Change, Boardman, OH, Senior Technician, 10/2018, 02/2020, Provided customer service, Performed oil changes, Maintain orderly work area and organized shelves
  • Handyman Hardware, Austintown, OH, Sales Associate, 04/2018, 10/2018, Provided customer service, Stocked shelves and inventory control
  • Target, Boardman, OH, Electronics Sales Associate, 07/2017, 01/2018, Customer Service, Sales, Organization and Inventory Control
  • Dairy Queen, North Lima, OH, Grill Cook, 05/2016, 07/2017, Prepared food according to customer specifications, Maintained an organized and clean work area
  • Rita's Italian Ice, North Lima, OH, Treat Team Member, 10/2015, 04/2016, Customer Service, Preparing Food, Cleaning
  • Networks Online LLC, Girard, OH, Technical Support, Summer 2015, Summer 2017, Diagnosing and repairing computers and network issues, Provided customer service answer calls and questions

Additional Information

Trained in the Following Areas: Electrical diagnostics, Diagnose, Troubleshoot, and Disassemble Small Engines, Replace Pistons, Bearings, Gears, Valves and Bushings, Install Ignition Systems, Multi-Point Vehicle Service and Replace Steering/Suspension Components, Replace Clutches, Transmissions and Parts, Diagnose Problems with and Maintained Carbureted and Fuel Injection Systems, Disassemble and Replace Hydraulic Brakes, Perform Necessary Maintenance and Checks on Various Pieces of Equipment.

Timeline

Powersports Technician

Mountain Motorsports
10.2020 - 05.2024

Parts Specialist

Mountain Motorsports
03.2020 - 10.2020

Senior Technician

Valvoline Instant Oil Change
10.2018 - 02.2020

Specialized Associates Degree Motorcycle & Power Equipment Technology, Diploma -

New Castle School of Trades
09.2018 - 01.2020

Sales Associate

Handyman Hardware
04.2018 - 10.2018

Electronics Sales Associate

Target
07.2017 - 01.2018

Grill Cook

Dairy Queen
05.2016 - 07.2017

Treat Team Member

Rita's Italian Ice
10.2015 - 04.2016

Technical Support

Networks Online LLC
06.2015 - 06.2017

Diploma with Honors -

Boardman High School
09.2013 - 05.2017

Some College (No Degree) -

Youngstown State University
Briggs & Stratton Parts Look-UP-230PC Examination, Passed, 2018
Intermediate Diagnostics-443PC Examination, Passed, 2018
Basic Fuel Carb-410PC Examination, Passed, 2018
Noah Ogan