Hi, I’m
Noah Oleson
Apache Junction,AZ
Summary
Developed skills in conflict resolution within customer service, focusing on de-escalation strategies to maintain satisfaction.
Overview
10
years of professional experience
1
Certification
Work History
Walgreens
Customer Service Associate
09.2023 - 12.2023
Job overview
- Provided exceptional customer service to customers throughout the night
- Restocking products to be placed onto shelves and putting overstock in the over stock area of the store , often would deal with product returns with receipts , cashier duties facing products on the shelves to make the store look presentable, taking the trash out conducting janitorial duties around the store mopping vacuuming, Brooming the store .
Walgreens 24hr store
Customer Service Associate
06.2023 - 06.2023
Job overview
- Provided exceptional customer service to customers throughout the night
- Restocking products to be placed onto shelves and putting overstock in the over stock area of the store , often would deal with product returns with receipts , cashier duties facing products on the shelves to make the store look presentable, taking the trash out conducting janitorial duties around the store mopping vacuuming, Brooming the store .
Walmart
Overnight Stocker
05.2023 - 05.2023
Job overview
- Stocking produce products placing overstock in the overstock pallet areas taking trash out going through every aisles of the store to face products on the shelves to maintain presentableness ( reason for leaving ) personal
Affinium Security
Armed Security
09.2022 - 09.2022
Job overview
- Provided armed protection at the ojos locos bar (mesa)
- Checking IDS , bags and conducting pat down searches upon entry of the establishment routine checks in bathrooms looking for signs of unwanted vagrancy
- Often would escort patrons out of the building due to illegal activity , often would call PD to assist in breaking up fights .
Valkyrie Protection Agency
Armed Security
07.2021 - 12.2021
Michaels Store
Replenishment Stock Team Member
11.2020 - 12.2020
Job overview
- Stocking products during seasonal holidays
- Stocking promotional items on the shelves or the wall of the store
- Assisting customers in finding products they are looking to purchase, taking the trash and empty boxes out periodically.
Miles motel
Private Security
07.2020 - 07.2020
Job overview
- Security- Assisted motel staff with kicking people out of rooms. . Resounded go calls for disturbances fights as well as possible drug usage. Also assisted with patrols for the month due to an increase in crime at the motel. Conducted regular patrol throughout the day and escorted people off property who didn’t belong
Pro Em
Security Guard
09.2019 - 03.2020
Job overview
- Security- Worked major events throughout the valley such as barrett Jackson, ASU football/basketball and the Phoenix open. I was a section supervisor put in charge of a group of guards put in a specific location in order to do crowd control, check passes for vip areas. Escorted high valuable clients around venues to insure their safety.
Lincoln County Humane Society
Animal Caretaker
03.2014 - 09.2015
Job overview
- - Ensured canines stay healthy and fit by exercising them daily.
- Sanitized dog and cat cages to maintain a healthy clean environment. Provided proper nourishment for the various sized dogs & cats. Conducted necessary cleaning to promote good health by regularly washing the walls, mopping the facility floors, vacuuming the rugs, and daily groundskeeping.
St. Vincent De Paul
Material Sorter
04.2014 - 05.2015
Job overview
- Sorter/cleaner - Inspected a vast array of appliances, electronics for serviceable parts. Responsible for proper accountability and daily reconsolidating of tools.
- Disassemble various electronics and appliances that were not repairable for recycling. Daily sweeping and end of day clean up.
- 715-539-1131
Education
Merrill High SchoolMerrill, WI
Graduate from General Studies
05.2016
University Overview
- - Received High Honors with a graduating GPA of 3.75
- GPA: 3.75
Skills
Security
Time management
Communication skills
Customer service
Conflict management
Certification
- CPR Certification
- Driver's License
- Guard Card
- Armed Security License
Timeline
Customer Service Associate
Walgreens
09.2023 - 12.2023
Customer Service Associate
Walgreens 24hr store
06.2023 - 06.2023
Overnight Stocker
Walmart
05.2023 - 05.2023
Armed Security
Affinium Security
09.2022 - 09.2022
Armed Security
Valkyrie Protection Agency
07.2021 - 12.2021
Replenishment Stock Team Member
Michaels Store
11.2020 - 12.2020
Private Security
Miles motel
07.2020 - 07.2020
Security Guard
Pro Em
09.2019 - 03.2020
Material Sorter
St. Vincent De Paul
04.2014 - 05.2015
Animal Caretaker
Lincoln County Humane Society
03.2014 - 09.2015
Merrill High School
Graduate from General Studies