Summary
Overview
Work History
Education
Skills
Timeline
Generic

Noah Olmos

Paramount,California

Summary

Highly motivated college student with experience in customer service, sales, and program leading, looking for opportunity to learn and grow

Overview

7
7
years of professional experience

Work History

Package Handler

United Parcel Service, UPS
Cerritos, CA
09.2020 - Current
  • Assisted in loading delivery trucks with prepared packages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.

Locker Room Attendant

Paramount Unified School district
Paramount, California
09.2019 - Current
  • Earned reputation for good attendance and hard work
  • Maintained a clean and orderly locker room and gym
  • Provided a helping hand with teachers and staff
  • Supervised the boys locker room and outside eating areas
  • Organised sporting equipment and medical supplies

Parks and Recreation Facilities Staff

City of Paramount
Paramount, California
12.2018 - 09.2019
  • Assigned and ad-hoc tasks/requests that ranged from cleaning, organizing city offices, common and public areas, to setting up and arranging reception halls.
  • Improved operations by working with team members to find workable solutions.
  • Assist with city-sponsored small- and large-scale events, including event set-up, activities/duties throughout the event, and event clean-up.
  • Working closely with team members on assigned projects and initiatives. This included developing project goals, identifying requirements, solutions, and ensuring that projects were executed within required timelines.
  • Earned reputations for good attendance, dependable coworker, and hard worker.

Customer Service Representative

Dominos
Paramount, California
05.2017 - 11.2018
  • Assessed customer needs and upsold products and services to maximize Pizza sales.
  • Educated customers on special pricing opportunities and company offerings.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Worked with managers to develop service improvement initiatives.
  • Delivered a high level of service and support to each customer, paving the way for future business opportunities.
  • Troubleshooting, de-escalating, and resolving customer issues and concerns.

Education

High School Diploma -

Paramount High School
Paramount, CA
06.2018

Associate of Arts - Marketing

Cerritos College
Norwalk, CA

Skills

  • Team building
  • Organization
  • Relationship development
  • Customer service
  • Inventory management
  • Problem resolution
  • Customer relations
  • Inbound and outbound calling
  • High-energy attitude
  • Active listening
  • In-store support
  • Problem-solving abilities
  • Leadership abilities

Timeline

Package Handler

United Parcel Service, UPS
09.2020 - Current

Locker Room Attendant

Paramount Unified School district
09.2019 - Current

Parks and Recreation Facilities Staff

City of Paramount
12.2018 - 09.2019

Customer Service Representative

Dominos
05.2017 - 11.2018

High School Diploma -

Paramount High School

Associate of Arts - Marketing

Cerritos College

Similar Profiles

CREATE PROFILE
Noah Olmos