Noah Parrington
Bothell,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Ceramic Coating/Detail Specialist/Owner
Evergreen Auto Detailing Co LLC
03.2023 - Current
- Maintained a clean and organized workspace to ensure efficient completion of tasks.
- Applied protective treatments on upholstery, leather, and vinyl for long-lasting results.
- Provided exceptional customer service by addressing questions, concerns, and feedback promptly and professionally.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed.
- Managed all marketing, and operations necessary for successful operations.
- Conducted thorough inspections of vehicles prior to service commencement, identifying areas requiring attention or repair.
Vehicle Operations Specialist
Rivian Automotive Inc.
03.2023 - 06.2024
- Conducted real-time analysis and troubleshooting of vehicle systems to ensure optimal performance and adherence to Rivian's high standards for quality and efficiency.
- Managed daily operations for vehicle testing and validation processes, including overseeing vehicle readiness, scheduling, and logistics to streamline workflow and enhance productivity.
- Provided expert technical support and guidance to engineering teams and customers, addressing complex issues related to vehicle functionality, diagnostics, and repairs.
- Analyzed performance data and user feedback to identify trends and potential areas for improvement, contributing to continuous product development and refinement.
- Implemented and monitored quality control procedures, ensuring that all vehicles met rigorous safety and performance standards before delivery.
Delivery and Mobile Operations
Rivian Automotive Inc.
06.2022 - 03.2023
- Coordinated and executed the end-to-end delivery process for Rivian vehicles, ensuring timely and accurate delivery while providing a high-quality customer experience.
- Managed mobile units and field operations, including scheduling, logistics, and on-site support to address customer needs and vehicle maintenance requirements.
- Acted as the primary point of contact for customers during the delivery and service processes, addressing inquiries, providing updates, and resolving any issues to ensure a seamless experience.
- Optimized delivery and mobile operations processes, including route planning, resource allocation, and inventory management to improve efficiency and reduce costs.
- Monitored and reported on key performance indicators related to delivery and mobile operations, using data insights to drive continuous improvement.
Valet
Alexis Hotel
11.2021 - 06.2022
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Yacht Detailer
Splash N Detail
08.2021 - 11.2021
- Ensured client satisfaction through timely completion of assigned tasks while adhering to high-quality standards.
- Increased customer satisfaction with meticulous interior cleaning, including upholstery, carpets, and appliances.
- Demonstrated versatility by adapting quickly to unique challenges presented by various yacht models or customizations.
Person in Charge(PIC)
Safeway
09.2018 - 06.2019
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
- Maintained compliance with company policies, objectives, and communication goals.
- Coordinated logistics efficiently to ensure timely delivery of products/services while minimizing transportation costs.
Education
Bachelor of Arts - Communications
Seattle Pacific University
Seattle, WA06.2022
Skills
- Detail-oriented mindset
- Verbal and written Communications
- Customer Service
- Vehicle Inspection
- Deadline-oriented
- Creative solutions
- Effective Leadership
- Team Management
- Goal-Oriented
- Problem Solving
- Process Improvement
- Reliability
Timeline
Ceramic Coating/Detail Specialist/Owner
Evergreen Auto Detailing Co LLC
03.2023 - Current
Vehicle Operations Specialist
Rivian Automotive Inc.
03.2023 - 06.2024
Delivery and Mobile Operations
Rivian Automotive Inc.
06.2022 - 03.2023
Valet
Alexis Hotel
11.2021 - 06.2022
Yacht Detailer
Splash N Detail
08.2021 - 11.2021
Person in Charge(PIC)
Safeway
09.2018 - 06.2019
Bachelor of Arts - Communications
Seattle Pacific University
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