Noah Pena
Weatherford,TX
Summary
Dynamic Auto Parts Specialist with a proven track record at O'Reilly's Auto Parts. Skilled in vehicle diagnostics and supplier relations, I enhanced customer satisfaction through efficient service and effective merchandising strategies. Known for building strong customer relationships, I consistently delivered results in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Auto Parts Specialist
Oreily's Auto Parts
11.2024 - Current
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
Tire Technician
Discount Tire
02.2020 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Auto Technician
Parker County Automotive
06.2022 - 04.2023
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
Beer Vendor
Del Papa Distributing
06.2019 - 12.2019
- Collaborated with fellow team members to ensure smooth operations during high-traffic events.
- Ensured a clean and organized work environment, promoting a positive atmosphere for customers.
- Maintained proper inventory levels by conducting regular stock checks and replenishing supplies as needed.
- Developed strong rapport with repeat patrons, fostering loyalty and repeat business.
Education
High School Diploma - Mathematics
Victoria West High School
Victoria, TX05.2019
Skills
- Auto technician
- Vehicle diagnostics
- Supplier relations
- Merchandising strategies
- Mechanically incline
Timeline
Auto Parts Specialist
Oreily's Auto Parts
11.2024 - Current
Auto Technician
Parker County Automotive
06.2022 - 04.2023
Tire Technician
Discount Tire
02.2020 - Current
Beer Vendor
Del Papa Distributing
06.2019 - 12.2019
High School Diploma - Mathematics
Victoria West High School
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