NOAH PERRY
Manalapan Township,NJ
Summary
Client service and case management professional with experience supporting housing stabilization, resource navigation, and referral coordination. Background includes intake, documentation, and hands-on support for food, utility, and behavioral health needs, along with earlier warehouse operations that built reliability, safety awareness, and teamwork.
Overview
8
8
years of professional experience
Work History
Case Manager
MTN
01.2025 - Current
- Provided housing support and connected clients with resources for housing needs and instability.
- Supported mental health and general health case services by linking clients to community resources.
- Completed behavioral health referrals and follow-up to support client needs.
- Served as service coordinator by communicating with clients, documenting cases, and coordinating services.
- Assessed needs for housing stability, utilities, food, clothing, personal care, and household essentials.
- Built individualized service plans, set immediate priorities, and tracked progress toward stability.
- Helped clients with housing applications, rental assistance paperwork, and referrals for eviction prevention and housing stabilization.
- Assisted clients with utility aid programs and worked with community partners to address overdue bills and prevent service interruptions.
- Connected clients with mental health providers and support services while reducing barriers to care.
- Referred clients to substance use treatment, recovery programs, and support services based on identified needs.
- Coordinated access to pantry services, clothing, toiletries, and household essentials to meet immediate needs while supporting longer-term goals.
- Helped clients collect required documents, complete applications, and navigate community resources.
- Maintained accurate, confidential case notes covering assessments, referrals, services provided, and follow-up outcomes.
- Worked with service providers and community partners to coordinate care and follow up on referrals.
- Provided respectful support to families, seniors, veterans, and individuals facing housing and economic instability.
Intake Specialist
MTN
01.2024 - 01.2025
- Oversee daily intake operations for the MTN Pantry, serving 300 individuals and families in need weekly.
- Conduct client assessments, maintain accurate records, and coordinate resources to ensure each person receives respectful, compassionate support.
- Manage pantry flow, client communication, and service delivery to uphold MTN's mission and standards.
- Collaborate with staff and volunteers to streamline processes and improve service accessibility.
- Track and report food distribution data across multiple platforms including Harvest, Goodr, Elog (Wawa), and Fulfill Net.
- Accurately document pounds of food received, distributed, and number of clients.
- Maintain organized, compliant client records and intake documentation.
- Track inventory from food bank deliveries and pickups, ensuring accurate reporting and accountability.
Service Support Technician
MTN
01.2022 - 01.2024
- Maintain and troubleshoot all office technology systems, ensuring reliable operation of WiFi, computers, printers, phones, and projectors.
- Configure and prepare classroom technology, ensuring all course materials and systems are fully operational for program delivery.
- Monitor and maintain security camera systems to support facility safety and oversight.
- Perform routine network maintenance, including modem resets and connectivity optimization for staff and program participants.
- Set up and transition multi-use spaces into functional classrooms and work environments to support programming and community initiatives.
- Supported all office members technically through demonstrating reliability, adaptability, and strong communication skills.
- Helped coordinate community outreach, donation processing, and program logistics.
- Maintain a welcoming and supportive environment for clients and volunteers.
- Assisted with distributing 700 prepared meals weekly.
- Assisted with daily pantry intake and distribution when needed.
- Provided assistance with assembling Thanksgiving baskets, toys for the holiday and homeless care packages.
- Assist with client intake, verifying eligibility and ensuring proper documentation for services.
- Sort, package, and distribute food items to support pantry operations and community outreach efforts.
- Monitor and record refrigerator and freezer temperatures to ensure food safety compliance.
- Inspect and log food temperatures upon pickup; ensure proper storage using insulated systems to maintain quality and safety.
Package Handler
UPS
01.2019 - 01.2021
- Loaded and unloaded high volumes of packages in a fast-paced warehouse environment, maintaining efficiency and accuracy.
- Sorted mail and packages by route and ZIP code, ensuring timely placement onto delivery trucks.
- Operated barcode scanning equipment to track package movement and verify shipment accuracy.
- Cleared conveyor belt jams to maintain continuous workflow and prevent delays.
- Moved irregular and oversized packages to maintain clear and safe egress pathways.
- Secured and repacked open or damaged boxes to ensure safe transit through the shipping process.
- Completed Safe Help training to promote a safe environment for team members.
- Collaborated with team members and supervisors to meet daily shipping deadlines and productivity goals.
Education
High School Diploma -
Manalapan High School
Manalapan, NJ06-2020
Skills
- Case Management: Provide ongoing support, follow-up, documentation, and advocacy for clients
- Service Coordination: Coordinate services among clients, agencies, providers, and community partners
- Client Assessment: Assess client needs, barriers, eligibility, and goals to develop appropriate support plans
- Housing Stabilization: Assist clients with housing retention, rental assistance, eviction prevention, and overcoming housing barriers
- Referral Coordination: Connect clients with appropriate community-based programs, government agencies, and service providers
- Resource Navigation: Help clients identify, access, and apply for available financial, housing, food, healthcare, and other community resources
- HealthKnowledge Professional Development Training
- Completed coursework to strengthen knowledge of client health and wellness needs, community resources, and supportive service coordination relevant to case management
HIGHLIGHTS
- Fulfill Food Bank Agency safety training for handling and distributing frozen, refrigerated and non perishable items
- Inventory and Personal tracking - Loading, unloading, organizing and maintaining efficient workflow
- Customer service and Client support in assisting clients, conducting intake reports, providing organized compassionate service
- Technical support troubleshooting routers for stable WiFi connections, checking security cameras and temperatures of the office freezers & refrigerators daily
- Completed Rutgers Overdose & Response Training
Timeline
Case Manager
MTN
01.2025 - Current
Intake Specialist
MTN
01.2024 - 01.2025
Service Support Technician
MTN
01.2022 - 01.2024
Package Handler
UPS
01.2019 - 01.2021
High School Diploma -
Manalapan High School