Highly reliable, results oriented intelligence professional with impeccable research, writing, and organizational skills. Effective leader, manager, and creative problem solver with proven ability to undertake complex, challenging assignments, meet tight deadlines, and deliver superior performance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Software Configuration Engineer II
Beeline
02.2022 - 05.2023
Identified and implemented solutions for major corporations who lease our talent acquisition, contracting and hiring software
Worked with internal client liaisons and directly with clients as an SME to ensure clarity of client requirements and efficacy of proposed solutions
Managed our departments ticket intake queue, verifying the quality of tickets before assigning workloads, and advising client liaisons to improve quality of created tickets
Created and disseminated best-practice SOPs for intaking client requirements in order to reduce overall time to resolve tickets
Software Configuration I
Beeline
02.2014 - 02.2023
Learned the complex settings that comprise our internal systems in order to create, test, and tune client sites to meet initial and updated client requirements
Analyzed bug reports, determined root causes, and applied immediate fixes via settings, or identified and advised client of available workarounds until a code fix could be pushed
Intellifence Section Team Leader, Sergeant
Florida Army National Guard
03.2014 - 07.2017
Developed and delivered country threat briefings to prepare liaisons for international travel
Developed and delivered insights into operational threats in support of training and civil missions
Served as the Battalion Biometrics Subject Matter Expert
Was responsible for maintaining security clearances for over 500 soldiers
Intelligence Analyst, Sergeant
Combined Joint Task Force: Horn Of Africa
07.2015 - 05.2016
Collaborated with Defense Attaches, Senior Defense Officials, and Special Operations Analysts to prepare full range of all-source intelligence products covering political-military affairs, counterterrorism issues, and military capabilities for Kenya
Developed and delivered Intelligence Deep Dive Briefings for the CJTF-HOA Commanding General, Staff, and senior civilian policymakers in a forward deployed environment
Wrote and published Theater Intelligence Briefs to inform senior Intelligence Community and US Africa Command policy makers
Intelligence Analyst, First Line Supervsor
United States Army
06.2011 - 12.2013
Developed, updated, controlled, and executed the collection plan for dozens of intelligence assets, ranging from local Company assets to the highest Division assets
Developed and delivered intelligence products in support of operational threat planning during organizational missions
Managed the division’s Personally Identifiable Information program, impacting over 1000 individuals. Identified organizational security flaws and developed/executed solutions
Supervised a team of up to 5 analysts
ISR Manager
United States Army
03.2012 - 12.2012
Served as the Battalion Intelligence, Reconnaissance, and Surveillance systems manager for the Counter – Indirect Fire (IDF) mission.
Through surveillance platform and target management, our team led the effort to reduce IDF attacks, successfully reducing attacks by 70%
Performed biometric screening and authentication of local workers as they entered the installation from surrounding villages, while also serving as armed physical security for entry points
Education
High School Diploma -
Cambridge-Isanti High School
Cambridge, MN
05.2007
Certification
US Army Certifications
Operations Security Manager
Biometric Analysis
All-Source Intelligence Analysis Course (Graduated top of my class)