Dependable pharmacy technician with extensive experience in medication dispensing and insurance claims processing. Proficient in time management and customer relationship management, dedicated to optimizing patient outcomes through effective communication and teamwork.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Atlantic Urology Clinics
AUCU Pharmacy
Myrtle Beach, South Carolina
02.2025 - Current
Assisted pharmacists in preparing and dispensing medications to patients.
Maintained accurate inventory of pharmaceuticals and medical supplies.
Processed prescription orders using pharmacy management software efficiently.
Educated patients on medication usage and potential side effects.
Supported insurance claims processing for medication reimbursement.
Collaborated with healthcare professionals to optimize patient care services.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Processed prior authorization requests for medications and treatments.
Reviewed patient records to ensure compliance with insurance guidelines.
Communicated with healthcare providers to gather additional information.
Utilized pharmacy software to track authorization approvals and denials.
Assisted patients in understanding their medication coverage options.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Pharmacy Technician
Publix
Myrtle Beach, South Carolina
02.2023 - 02.2025
Assisted pharmacists in preparing and dispensing medications to patients.
Maintained accurate inventory of pharmaceuticals and medical supplies.
Processed prescription orders using pharmacy management software efficiently.
Supported insurance claims processing for medication reimbursement.
Ensured compliance with pharmacy regulations and safety protocols.
Organized and cleaned work areas to maintain a safe environment.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Restocked shelves with new supplies of medications as needed.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Assisted in training new employees on pharmacy procedures.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Pharmacy Technician
Walmart
Myrtle Beach, South Carolina
09.2020 - 02.2023
Assisted pharmacists in preparing and dispensing medications to patients.
Maintained accurate inventory of pharmaceuticals and medical supplies.
Processed prescription orders using pharmacy management software efficiently.
Organized and cleaned work areas to maintain a safe environment.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Online Grocery Manager
Walmart
Ladson, South Carolina
06.2019 - 09.2020
Managed daily grocery operations to ensure efficient product flow.
Trained and supervised team members on store policies and procedures.
Organized inventory and conducted regular stock assessments for freshness.
Monitored team performance and provided constructive feedback regularly.
Resolved customer complaints swiftly to maintain satisfaction levels.
Ensured compliance with safety and sanitation regulations throughout the store.
Resolved customer complaints in a courteous and professional manner.
Led by example and took responsibility for all actions drive a culture of performance excellence.
Distributed daily tasks to appropriate employees and checked to ensure duties were completed duties within expected time frames.