Noah Sepulbeda
El Paso,TX
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Eyewear Brand Owner
Myself, Saint Leopard LLC
01.2023 - Current
- Oversaw daily operations, ensuring all orders and task were completed accurately and efficiently.
- Built strong client relationships, driving repeat business and referrals, while enhancing satisfaction through efficient processes and exceptional service.
- Conducted in-person sales at public markets, engaging directly with customers, demonstrating product benefits, and driving sales growth.
Server/ Bartender
Ribhut East
01.2023 - 08.2024
- Collaborated with team members for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Alamo Drafthouse
04.2022 - 01.2023
- Resolved customer complaints promptly while setting a welcoming tone as the first point of contact for guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
Diploma - Public Speech
El Dorado High School
12401 Edgemere , El Paso, TX06.2023
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Sales Techniques
Memory retention
Suggestive Selling
Relationship Management
Timeline
Eyewear Brand Owner
Myself, Saint Leopard LLC
01.2023 - Current
Server/ Bartender
Ribhut East
01.2023 - 08.2024
Server
Alamo Drafthouse
04.2022 - 01.2023
Diploma - Public Speech
El Dorado High School