Noah Silver-Sky

Performance Management & Employee Development

• Responsible for the overall performance of the local operation
• Represent Tesla and your team in a professional manner
• Provide professional career development and training for your team including but not limited to weekly meetings, 1:1 coaching sessions, constructive reviews, supporting and promoting top talent into future tesla leaders
• Provide frequent feedback on the status of operations and any challenges directly to your manager
• Oversee performance acceleration to ensure fairness and consistency
• Set the tone for the office- culture starts at the top
• Assist and mentor supervisors on daily operational goals and targets

Planning and Operational Excellence

• Interview and hire based on backlog and future growth expectations
• Responsible for overall field support and cost-down initiatives
• Set overall expectations and direction for business based goals and targets
• Manage operational shifts quickly while leading team alignment
• Pipeline and backlight management
• Bridging the gaps between departments to ensure cross functional continuity
• Weekly staff meetings tracking progress and KPI adherence
• Contribute and engage in national efforts to improver product and processes within operations and cross functionality

Weekly Focus

• Find solutions to the daily challenges that arise in operations (customer & field escalations)
• Fleet compliance and policy adherence
• Set tone for safety culture and field compliance
• HR compliance
• Weekly pre/post job reviews focused on efficiency and quality
• Manage unallocated hours, labor utilization, and proper crew sizing
• Tracking of assigned trainings and completion rates
• Ensure required weekly toolbox meetings are conducted and recorded
• Case management
• Schedule density and work order accuracy
• Spend time in the field with crews, solicit product and process feedback
• Expense report management
• Review hours daily/weekly to ensure proper labor allocation

Metrics

Quality Efficiency

• JCO completion PV: Hrs/kW
• Early failure rate PW: Hrs/Unit & Hrs/Job
• Revisit rate SR: Hrs/Sq & PLT
• Inspection failure rate Overall Yield: ICOs & Past Dues

• Identified any key changes to project that could affect cost, completion date and customer relationship.
• Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
• Interacted effectively with site engineering team and field staff to coordinate work that complied with design and construction documents.
• Identified major issues that could arise and provided solutions for these problems.

• Picked orders, scanned products and packed boxes.
• Coordinated storage locations and product movements.
• Checked shipments against paperwork and signed documents.
• Processed and restocked returns.
• Scheduled pickups and deliveries to maintain smooth operations.
• Collaborated with other departments on supply and quality issues.
• Tagged and shelved [Type] product using first-in, first-out storage scheme.
• Updated computer tracking system with latest product movements.