Noah Steen
Birmingham
Summary
Compassionate Mental Health Technician with expertise in patient monitoring and crisis intervention. Experienced in collaborating with multidisciplinary teams to create individualized care plans that promote client independence and well-being. Committed to delivering effective care coordination and therapeutic activities.
Overview
7
7
years of professional experience
Work History
Mental Health Technician
Hillcrest Behavioral Services
Birmingham
06.2025 - Current
- Monitored patient behavior and emotional well-being to support treatment effectiveness.
- Assisted in daily living activities to support patient independence.
- Documented patient progress and changes in condition accurately.
- Collaborated with healthcare team to develop care plans.
- Implemented therapeutic activities to promote mental health engagement.
- Maintained a safe and clean environment for all patients.
- Executed crisis intervention and de-escalation techniques to ensure patient safety and stability.
- Educated patients on coping strategies and self-care techniques to enhance resilience and independence.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Direct Support Professional
Glenwood
Birmingham
10.2024 - 01.2026
- Assisted individuals with daily living activities and personal care to enhance quality of life.
- Supported clients in developing social skills and fostering independence.
- Collaborated with multidisciplinary teams to create personalized care plans.
- Documented client progress and maintained accurate records of services provided.
- Engaged clients in recreational activities to foster social connections and improve overall well-being.
Delivery Driver
FedEX
Birmingham
05.2021 - 10.2021
- Delivered packages efficiently to residential and commercial locations.
- Ensured accurate scanning and tracking of shipments throughout delivery process.
- Maintained vehicle cleanliness and inspected for safety before each shift.
- Communicated with dispatch regarding delivery updates and route changes.
Shift Leader
McDonald's
Birmingham
08.2019 - 08.2020
- Supervised team members during peak hours, enhancing service efficiency and customer experience.
- Trained new employees on food safety and customer service standards, ensuring compliance and consistent service quality.
- Addressed customer complaints promptly, fostering customer satisfaction and loyalty.
- Managed inventory levels and conducted stock checks for accurate supply management.
Education
Bachelor of Arts - Science
Campbellsville University
Campbellsville, KY12-2025
High School Diploma -
Pinson Valley
Pinson, AL05-2021
Skills
- Patient monitoring
- Crisis intervention
- Care coordination
- Team collaboration
- Documentation accuracy
- Activity engagement
Timeline
Mental Health Technician
Hillcrest Behavioral Services
06.2025 - Current
Direct Support Professional
Glenwood
10.2024 - 01.2026
Delivery Driver
FedEX
05.2021 - 10.2021
Shift Leader
McDonald's
08.2019 - 08.2020
Bachelor of Arts - Science
Campbellsville University
High School Diploma -
Pinson Valley