Shadora Johnson
Charlotte,NC
Summary
Systematic electrician with several years of experience maintaining and repairing electrical systems. Skilled in electrical apparatus installation and wiring connections. Superior hand-eye coordination with knowledge of safety procedures and guidelines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Installation Technician
ADT Security
Charlotte, NC
01.2023 - 06.2023
- Diagnosed electrical faults in order to perform necessary repairs or replacements.
- Maintained clean tools, test equipment and work motor vehicles.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Troubleshot and resolved technical issues, minimizing downtime and maintaining high customer satisfaction.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Hoisted, measured, tested and drilled for various products safely and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Fiber Optic Installation Technician
Tech Systems, Inc.
Charlotte, NC
10.2022 - 12.2022
- Installed networks and configured computer systems for business clients.
- Set up and optimized devices and system components.
- Examined user-generated trouble tickets to identify root causes of issues and implemented corrective measures.
- Installed cables efficiently through buildings, walls, attics, and crawl spaces.
- Provided exceptional customer service and calmly managed difficult situations.
- Coordinated installation of new users and relocations of existing users
- Hoisted, measured, tested and drilled for various products safely and efficiently.
- Performed quality assurance tests on newly installed CCTV systems.
- Replaced faulty parts or components due to wear and tear or malfunctioning issues.
- Assisted sales team in providing product demonstrations to potential clients.
Electrician
NYCTA - MTA
Brooklyn, NY
10.2017 - 06.2021
- Resolved issues with electrical system wiring, components, and peripheral equipment such as air conditioning units to identify causes of malfunctions.
- Utilized hand and power tools safely to prevent damage and injury.
- Examined technical documents to define electrical schematics for fresh setups.
- Installed CAT5 to link air-compressed switches.
- Repaired defective CAT5 cables and connected them to keystone jacks.
- Managed access control equipment in relay, transit, and monitor rooms.
- Reinstalled expired relays.
- Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.
- Conducted troubleshooting operations on complex industrial machinery requiring advanced knowledge of electricity.
- Reviewed and assessed electrical, mechanical and architectural diagrams and specifications to accurately complete projects.
Technician - Meter Reader
Con Edison
New York, NY
06.2013 - 09.2017
- Configured camera systems and CCTV networks.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Followed safety practices to safeguard against injury and damage to property.
- Completed scheduled appointments on time to drive quality service.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
Education
Associate of Applied Science - Criminal Justice
Bryant And Stratton College
Buffalo04-2026
Electrical Certification -
Apex Technical School
New York, NY11.2009
High School Diploma -
Acorn Community High School
Brooklyn, NY06.2006
Skills
- System Repair
- Microsoft Office
- Multitasking abilities
- Telecommunications
- Electrical troubleshooting
- Basic carpentry
- Blueprints and schematics interpretation
- Ventilation and air conditioning
- Heating systems
- Plumbing inspection
- Construction methods
Languages
Spanish
Professional
Certification
- Electrical and Advanced Electrical
- OSHA 10
- Valid North Carolina Driver's License
References
References available upon request.
Timeline
Service Installation Technician
ADT Security
01.2023 - 06.2023
Fiber Optic Installation Technician
Tech Systems, Inc.
10.2022 - 12.2022
Electrician
NYCTA - MTA
10.2017 - 06.2021
Technician - Meter Reader
Con Edison
06.2013 - 09.2017
Associate of Applied Science - Criminal Justice
Bryant And Stratton College
Electrical Certification -
Apex Technical School
High School Diploma -
Acorn Community High School
Similar Profiles
Michael KuhlMichael Kuhl
ADT Solutions Advisor at ADT Security Services, ADT CorporateADT Solutions Advisor at ADT Security Services, ADT Corporate
Noah BridgesNoah Bridges
Solar Technician at ADT SecuritySolar Technician at ADT Security
Lillian FriersonLillian Frierson
Sales Representative at ADT SecuritySales Representative at ADT Security
Brooklyn PirtleBrooklyn Pirtle
Sales Representative at ADT SecuritySales Representative at ADT Security
Duquan ShannonDuquan Shannon
Customer Service Sales Representative at Tru GreenCustomer Service Sales Representative at Tru Green