Noah Thurnau

Proactive Manager and Server Trainer with extensive experience in conflict resolution and enhancing customer satisfaction. Skilled in cross-training employees, strategic planning, and performance management. Known for cultivating strong company culture, promoting employee engagement, and driving team success.

• Played a pivotal role in the successful launch of a new store location, contributing to the strategic planning, execution, and operational setup, resulting in a seamless and high-impact market entry.
• Earned ‘Employee of the Month’ recognition for exceptional performance and dedication, demonstrating a commitment to excellence and significantly contributing to team success and operational efficiency.
• Developed comprehensive training materials for new employees, effectively standardizing company policies and procedures, which enhanced onboarding efficiency and ensured consistent adherence to organizational protocols.
• Designed and implemented organizational systems and standards for the restaurant, streamlining operations and establishing best practices that enhanced efficiency, consistency, and overall guest experience.
• Awarded First Responder: Recognized for exceptional reliability and commitment to emergency situations, demonstrating unwavering readiness and dependability. This accolade underscores my consistent presence and readiness to respond effectively under pressure.