Noah Turnage

• Developed staff skills through comprehensive training programs and ongoing mentorship.
• Upheld legal compliance by enforcing responsible alcohol service policies, preventing over-service incidents or underage drinking issues.
• Reduced wait times for customers, prioritizing prompt service during peak hours.
• Successfully resolved customer complaints, demonstrating strong problem-solving abilities and a commitment to customer satisfaction.

• Select and purchase alcoholic beverages.
• Established relationships with regular patrons for a welcoming atmosphere and repeat business.
• Mentored staff for improved customer service ratings and enhanced employee satisfaction.
• Coordinated with kitchen and service staff to ensure timely food and beverage delivery.
• Managed cash handling procedures including daily reconciliation reports.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.

Ensured timely preparation of the gym for members each morning.

Executed financial transactions with accuracy.

Enrolled individuals for membership.

Decommissioned and shut down operational facility.

• Conducted regular team meetings to discuss sales goals and improve team morale.
• Monitored sales floor to ensure compliance with company policies and procedures.
• Handled customer inquiries and resolved issues to maintain positive shopping experience.
• Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
• Coordinated merchandising displays, signage and sales enablement.
• Collaborated with visual merchandising team to design compelling store displays, driving interest and sales in featured products.