Noah Verdines
Covina,USA
Summary
Dedicated and dependable server with a proven track record of exceptional attendance. Committed to delivering great customer service and creating a welcoming atmosphere for guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
Monrovia, CA
08.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of front-of-house areas, ensuring welcoming atmosphere.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Implemented efficient seating arrangements to optimize dining flow during peak hours.
Server
Avolio’s Italian Inc.
Covina, CA
09.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Input orders accurately into POS terminal, split bills and accepted payments.
Crew Trainer
McDonalds Corp
Irwindale, CA
05.2021 - 12.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Worked front counter, drive-thru and other areas.
- Demonstrated multitasking abilities while managing multiple orders during busy shifts.
- Reduced customer wait times by quickly operating customer window and sales register.
Education
GED -
Cal State University Los Angeles
East Los Angeles, CA06-2028
Skills
- Outgoing
- Easy to work with
- Positive attitude
- Multitasking proficiency
- POS software
- Hospitality
- Menu memorization
- Liquor terminology
Certification
Food Handlers Card Certified ✓
Work Violence Prevention Training ✓
Sexual Harassment Prevention Training ✓
Responsible Beverage Service Training ✓
Timeline
Front of House Employee
Chick-fil-A
08.2024 - Current
Server
Avolio’s Italian Inc.
09.2023 - Current
Crew Trainer
McDonalds Corp
05.2021 - 12.2022
GED -
Cal State University Los Angeles