Noah Viles
indianapolis,IN
Summary
Dedicated hospitality professional with extensive experience in customer service, bartending, and restaurant operations. Adept at creating exceptional guest experiences through strong communication, sales expertise, and a 'lead by example' leadership style. Proven ability to build lasting customer relationships, increase sales, and influence team performance. Currently pursuing opportunities to transition into management, where I can leverage my skills to lead teams and drive business success.
Overview
10
10
years of professional experience
Work History
Server / Bartender
1925 PubHouse
Muncie, IN
11.2023 - Current
- Provide high-quality service in a fast-paced, upscale dining environment, ensuring a memorable guest experience
- Build strong customer relationships through personalized interactions and engaging service
- Utilize sales techniques to upsell menu items, specialty cocktails, and gift cards, consistently driving revenue
- Efficiently handle large sections, balancing multiple tables while maintaining accuracy and guest satisfaction
- Address customer concerns with professionalism and problem-solving skills, ensuring positive resolutions
Server/Bartender
Texas Roadhouse
Muncie, IN
11.2022 - 02.2024
- Actively participated in company sales initiatives, consistently ranking among the top servers for upselling and add-on sales.
- Thrived in a fast-paced, team-oriented environment, collaborating with colleagues to maximize sales, and ensure smooth operations.
- Leveraged persuasive sales techniques to drive revenue while maintaining a natural, customer-first approach to suggestive selling.
- Built strong, personal connections with guests, ensuring repeat visits by providing a warm, welcoming, and memorable dining experience.
Server / Cashier
Buffalo Wild Wings
Indianapolis, IN
05.2018 - 06.2019
- Thrived in a fast-paced, high-volume restaurant environment, serving multiple tables efficiently, while maintaining accuracy.
- Developed exceptional multitasking skills, balancing order-taking, food running, and customer service under pressure.
- Handled large sections easily, managing multiple orders, modifications, and requests simultaneously.
- Delivered fast and friendly service, keeping energy levels high to match the restaurant’s lively atmosphere.
Banquet Setup / Food Runner
Highland Country Club
Indianapolis, IN
12.2014 - 12.2016
- Provided high-end, personalized service to club members, ensuring a luxurious and welcoming dining and event experience.
- Maintained a flexible, all-hands-on-deck approach, assisting in various roles such as banquet setup, serving, bartending, and golf outings.
- Maintained a polished and professional demeanor, upholding the club’s standards of excellence in hospitality.
- Ensured the flawless presentation of dining areas, buffets, and event spaces by meticulously arranging tables, decorations, and amenities.
Education
Associate's Degree - Business Administration
Ivy Tech Community College
Muncie, IN05-2025
Graduated -
Ben Davis High School
Indianapolis, IN01.2018
Skills
- Microsoft Office
- Customer service
- Guest Relations
- Bartending
- Beverage Knowledge
- Upselling
- Sales Strategies
- Conflict Resolution
- Problem-Solving
- Leadership
- Team Collaboration
- Training
- Mentorship
- Cash handling
- POS Systems
- Time management
- Efficiency
- Event Service
- Banquet service
Leadership And Sales Achievements
- Top Sales Performer: Consistently led in gift card sales by personalizing pitches to customer needs.
- Guest Experience Leader: Regularly receive positive feedback for making dining experiences engaging and enjoyable.
- Influencing Team Success: Encouraged team buy-in on special promotions by showcasing menu highlights and leading by example.
References
References available upon request.
Timeline
Server / Bartender
1925 PubHouse
11.2023 - Current
Server/Bartender
Texas Roadhouse
11.2022 - 02.2024
Server / Cashier
Buffalo Wild Wings
05.2018 - 06.2019
Banquet Setup / Food Runner
Highland Country Club
12.2014 - 12.2016
Associate's Degree - Business Administration
Ivy Tech Community College
Graduated -
Ben Davis High School
Similar Profiles
Varian TaylorVarian Taylor
Brewery Assistant at The 1925 Brewing Co.Brewery Assistant at The 1925 Brewing Co.
Mario NicdaoMario Nicdao
Cook, Bartender at AKME PubhouseCook, Bartender at AKME Pubhouse
Jodi TrierweilerJodi Trierweiler
Lead Bartender at Southern Flair PubhouseLead Bartender at Southern Flair Pubhouse